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Customer Service Specialist

JR Spain

Alicante

Presencial

EUR 30.000 - 50.000

A tiempo parcial

Hace 30+ días

Descripción de la vacante

JR Spain busca un/a Especialista en Atención al Cliente a tiempo parcial para unirse a Coral Club, una empresa internacional de bienestar. La persona será clave en mantener relaciones con los clientes, reactivando aquellos inactivos y recopilando comentarios valiosos. Se requiere español nativo y experiencia previa en ventas o atención al cliente es muy valorada. El trabajo será remoto y ofrece oportunidades de crecimiento dentro de una compañía global.

Servicios

Trabajo remoto con colaboración de equipo
Oportunidad de crecimiento dentro de la empresa
Trabajo significativo con impacto real

Formación

  • Requiere español a nivel nativo.
  • Habilidades en otros idiomas son un plus.
  • Responsable y orientado a los detalles.

Responsabilidades

  • Realizar llamadas salientes para informar sobre promociones y reactivar clientes.
  • Recopilar comentarios y registrar resultados de las llamadas.
  • Mantener registros diarios y segmentar contactos.

Conocimientos

Comunicación clara y confiada
Organización
Experiencia en ventas o atención al cliente
Descripción del empleo

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Coral Club International is hiring: Part-time Customer Support Specialist (Native Spanish Speaker)

Join a dynamic team and help us deliver exceptional service to our valued customers!

Location:

Remote

Employment type:

Part-Time

Language requirement:

Native Spanish (Spain)

Start date:

Immediate

About Coral Club

Coral Club is an international wellness company offering high-quality products for health, hydration, and overall well-being. With a presence in over 40 countries, we are committed to helping people lead healthier lifestyles through education, community, and effective natural solutions. At Coral Club, we believe in the power of personal connection — and that’s where you come in.

About the role

We are looking for a Customer Support Specialist to engage with our current and potential clients as part of a special outreach project. Your role will be essential in maintaining strong relationships, sharing updates, reactivating inactive clients, and collecting valuable feedback to improve our services.

Key Responsibilities
  1. Outbound calls (Provided database):
    • Inform clients about ongoing promotions, product launches, and events.
    • Invite clients to Zoom presentations, offline meetups, and other company activities.
    • Reactivate inactive clients (those who haven’t interacted for 3+ months).
  2. Feedback collection & Reporting:
    • Log interests, objections, questions, and call outcomes.
    • Share collected feedback and insights with your team leader.
  3. Work with reporting tools:
    • Maintain daily logs: client status, call outcomes, and next steps.
    • Segment contacts into groups (e.g., potential customers, product interest, business interest, etc.).
  4. Communication via Messengers:
    • Send follow-ups, reminders, and links via WhatsApp, Telegram, and other messaging platforms.
    • Duplicate invitations and essential information across channels as needed.
What we’re looking for
  • Native-level Spanish (Spain) required.
  • Other language skills - a plus.
  • Clear and confident communication style, especially over the phone.
  • Organized, detail-oriented, and responsible.
  • Prior experience in sales or customer service - a strong advantage.
What We Offer
  • Remote work with supportive team collaboration.
  • Opportunity to grow within a global wellness company.
  • Meaningful work with real impact on people’s lives.

Ready to make a difference with Coral Club? Send your CV and short cover letter to [emailprotected]

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