Customer Service - Manager

Hager España; la Roca del Vallès; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading logistics and supply chain company is seeking a Customer Service Manager for a permanent position in La Roca del Vallès. The role involves ensuring excellent customer service, increasing satisfaction and loyalty, and implementing innovative solutions to promote sustainable practices. Join us and help shape the future of logistics while caring for our environment.

Responsabilidades

• Provide excellent customer service and promote this culture throughout the organization.
• Ensure efficient and profitable operation of the department.
• Increase customer satisfaction, loyalty, and retention, meeting their expectations.
• Implement innovative solutions that reduce environmental impact.

Descripción del empleo

Overview

Why join the Logistics and Supply Chain Department? At Hager Group, Logistics & Supply Chain teams drive forward-thinking solutions to manage material flows and optimize distribution and customer processes. Our mission is to ensure fast and reliable product delivery, build a competitive supply infrastructure, and exceed customer expectations at every stage. As a valued member of our team, you will contribute to the end-to-end management of our supply chain—from sourcing to final delivery. We are looking for a Customer Service Manager for a permanent position in La Roca del Vallès. Your mission will be to provide excellent customer service and promote this culture throughout the organization. The goal is to ensure efficient and profitable operation of the department, increasing customer satisfaction, loyalty, and retention, and meeting their expectations. You will take pride in implementing innovative solutions that reduce our environmental impact and promote sustainable practices across our operations. Together, we are shaping the electrical world of tomorrow—join us and be part of that change.