Customer Experts for Leader in Tobacco Industry - Spanish - Remote in Greece

Dila Recruitment; Madrid; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading recruitment company is seeking a Customer Expert to provide top-notch customer support in a remote setting. The ideal candidate will be fluent in Spanish and proficient in English, with strong communication skills and a problem-solving attitude. This role includes complete relocation support and competitive compensation, making it an excellent opportunity for those looking to move to Greece.

Servicios

Complete relocation support

Competitive monthly salary with bonuses

Health care benefits

Free online Greek language courses

Formación

• Fluency in Spanish required.
• Very good use of English both in written and spoken.
• Previous customer support experience is a plus.

Responsabilidades

• Be the primary contact for customer requests.
• Utilize various communication methods to assist customers.
• Resolve issues and address customer concerns in a timely manner.

Conocimientos

Fluency in Spanish

Very good use of English

Highly developed communication skills

Tech savviness

Problem-solving mentality

Descripción del empleo

Overview

Position: Customer Expert

Work model: Remote

Location: Greece

Employment type: Full-time

Responsibilities

• Be the primary point of contact for customer requests representing one of the worlds most esteemed companies in the tobacco industry.
• Utilize phone calls e-mails and chats in order to provide a seamless customer experience.
• Respond to inquiries about products.
• Resolve issues as they arise addressing customers concerns in a professional and timely manner.
• Turn every customer into a happy customer!

What you will bring

• Fluency in Spanish
• Very good use of English both in written and spoken language
• Work experience as a customer support / customer care representative will be considered an asset
• Highly developed communication skills
• A genuine problem-solving mentality and a deep sense of ownership
• Tech savviness and learning agility
• A positive attitude

What we offer

• Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
• Competitive monthly salary 2 extra salaries per year
• Health care benefits and numerous other discounts
• Fully remunerated training by certified instructors
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises providing a great working environment with relaxing break areas

Key Skills

• Anti Money Laundering
• Access Control
• Content Development
• Flex
• AC Maintenance
• Application Programming

Employment Type: Full Time

Experience: years

Vacancy: 1