Customer Advisor With Danish For For Tv Streaming Provider

Concentrix; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global customer service company is looking for support representatives in Madrid. You will provide essential assistance to customers via phone, email, and chat, ensuring a positive experience. The ideal candidate is fluent in Danish and proficient in English, possesses strong administrative skills, and has a customer-centric mindset. Offers include a relocation package, social benefits, and skill development opportunities.

Servicios

Relocation package

Social benefits package

Comprehensive training programs

Private medical care

Life insurance

Career advancement opportunities

Formación

• Collaborate effectively with a passion for technology.
• Prioritize the customer experience in every interaction.
• Possess strong administrative and technical skills.

Responsabilidades

• Provide essential support via phone, email, or chat.
• Ensure customers have the best service experience.
• Resolve customer complaints with a smile.

Conocimientos

Customer-Centric Mindset

Team Player

Fluent in Danish

Proficient in English

Administrative skills

Technical proficiency

Descripción del empleo

Job Description

• Become a Hero: Provide essential support via phone, email, or chat, ensuring users have the best experience.
• Tech-Savvy Superhero: Provide assistance to customers, ensuring they never miss out on any service experience.
• Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust.
• Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.

Our Requirements

• Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.
• Customer-Centric Mindset: Prioritize the customer experience in every interaction.
• Language Maestro: Fluent in Danish (C1) and proficient in English (B2).
• Administrative & Tech Proficiency: Possess strong administrative and technical skills.

We Offer

• Salary: 11.000 PLN gross monthly.
• Relocation Support: We offer a relocation package to assist you in moving to Warsaw smoothly and effortlessly - flight tickets and 3 weeks of accommodation.
• Equal opportunities: Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
• Skill Development: Gain new skills through comprehensive training programs.
• Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.
• Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.