Commercial Support

Archie; Madrid; A distancia; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A global workspace provider is looking for a Commercial Support professional to manage customer service and sales activities. This role focuses on maintaining client relationships and ensuring satisfaction through effective communication. Candidates should ideally have a Bachelor's degree and experience in the software or technology industry. This is a full-time remote position based in Madrid, Spain.

Formación

• Ability to work independently and remotely.
• Experience in the software or technology industry is a plus.

Responsabilidades

• Responsible for customer service and support.
• Handle sales activities and manage accounts.
• Ensure customer satisfaction through effective communication.

Conocimientos

Customer service skills

Sales skills

Communication skills

Educación

Bachelor's degree in Business, Marketing, or related field

Descripción del empleo

Company Description

Archie provides over 1000 flexible and hybrid workspaces globally with an all-in-one platform to manage flexible offices through an intuitive and elegant interface. Our platform supports large workspace networks and individual spaces, ensuring innovative team operations are accessible to every workspace. With features like desk and room booking, workspace utilization analytics, and GSuite and Office 365 integrations, we cater to flexible and hybrid offices. This is a full‑time remote role for a Commercial(e) et Support pour Logiciel BtoB. The individual in this role will be responsible for customer service and support, sales activities, managing accounts, handling purchases, and maintaining excellent communication with clients. This includes responding to customer inquiries, processing sales, managing relationships with clients, and ensuring customer satisfaction through effective communication and support.

Ability to work independently and remotely

Bachelor's degree in Business, Marketing, or related field is preferred

Experience in the software or technology industry is a plus