Call Center Sales Representative

MCI; San Fernando; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A fast-growing tech-enabled business services company is seeking Call Center Sales Representatives in San Fernando, Spain. This role involves making outbound calls, selling products tailored to customer needs, and achieving sales quotas. Ideal candidates are fluent in English and Spanish, possess strong sales skills, and can thrive in a target-driven environment. Join a dynamic team where your contributions are valued and rewarded with competitive benefits and compensation.

Servicios

Performance and loyalty bonuses

Career growth and learning opportunities

Health and dental coverage

Employee shuttle services

Formación

• Must be 18 years or older.
• Fluent in English and Spanish (spoken and written).
• Previous sales or telemarketing experience is a plus.

Responsabilidades

• Make outbound calls to potential and existing customers.
• Promote and sell products or services tailored to customer needs.
• Handle objections and close sales effectively.

Conocimientos

Sales skills

Communication skills

Fluent in English

Fluent in Spanish

Negotiation abilities

Educación

High school diploma or GED

Descripción del empleo

Full-Time

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities, and contribute to the success of a globally expanding, industry-leading organization.

Do you have a passion for sales and helping people find the right solutions? If you're ready to thrive in a fast-paced, goal-oriented environment, we want you on our team!

We’re hiring Call Center Sales Representatives who are confident, driven, and ready to make an impact. This is your chance to join a dynamic team where your skills are valued and your success is rewarded.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre‑employment test.

Key Responsibilities

• Make outbound calls to potential and existing customers
• Promote and sell products or services tailored to customer needs
• Handle objections and close sales effectively
• Meet or exceed sales quotas and performance metrics
• Maintain accurate records of sales activities and customer interactions
• Follow up on leads and respond to customer inquiries
• Stay informed about product updates, promotions, and offerings

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities.

Qualifications

• Must be 18 years or older
• High school diploma or GED required
• Fluent in English and Spanish (spoken and written)
• Strong sales and persuasion skills
• Excellent communication and negotiation abilities
• Ability to work in a fast-paced, target-driven environment
• Previous sales or telemarketing experience is a plus

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy the following:

• Rank & File ₱100,000 coverage
• Supervisors/Managers ₱120,000 coverage
• HMO Coverage plus a dependent
• Dental Coverage
• In‑house dental assistance worth ₱5,000, giving you easier access to quality care
• Free meal during training
• Career growth and learning
• Allowances for rice, clothing, laundry and meals
• Performance and loyalty bonuses
• Frequent disinfection, fogging of workplace
• Opportunities for growth and promotion
• Employee shuttle services
• Company retreats and off‑site events
• Sharpen your social skills while meeting awesome people and making new friends
• Plus, more in‑office rewards, raffles, recognition gifts, and treats!

Compensation & Benefits That Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI’s commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.