Business Process Consultant

CoreX Corp; Madrid; A distancia; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading consulting firm is seeking a Business Process Consultant to drive digital transformation in Spain. The role involves process improvement, stakeholder collaboration, and mentoring junior consultants. Ideal candidates should have over three years in consulting and proficiency in ServiceNow, with fluency in Spanish preferred. Flexible, remote work culture offered.

Servicios

Access to world-class learning and ServiceNow certifications

Flexible remote working culture

Competitive compensation and growth opportunities

Formación

• 3+ years of experience in business process consulting, service management, or digital transformation.
• Proven background in ITSM, HR, or CSM process design.
• Fluent in Spanish & English proficiency a plus.

Responsabilidades

• Partner with stakeholders to assess current processes and design optimized workflows.
• Lead process mapping, documentation, and gap analysis sessions.
• Identify automation opportunities and align process design with ServiceNow capabilities.

Conocimientos

Business process consulting

ServiceNow knowledge

Process frameworks knowledge

Exceptional communication skills

Educación

Bachelor’s degree in Business, Engineering, or related field

Master’s degree (preferred)

Herramientas

ServiceNow

Descripción del empleo

Business Process Consultant

Location: Spain (Remote)

Company: CoreX

About CoreX

At CoreX , we don’t just optimize workflows, we reinvent how work gets done.

We help global enterprises simplify complexity through intelligent digital processes built on ServiceNow.

As a trusted transformation partner, we bring together people, process, and technology to make work more human, efficient, and impactful.

Now, we’re growing our consulting practice in Spain and looking for a Business Process Consultant who’s ready to lead meaningful change.

What You’ll Do :

As a Business Process Consultant , you’ll be a trusted advisor to our clients, guiding them through the full lifecycle of process improvement from discovery and design to implementation and continuous optimization.

Your responsibilities will include :

• Partnering with business and technical stakeholders to assess current processes and design optimized workflows.
• Leading process mapping, documentation, and gap analysis sessions.
• Identifying automation opportunities and aligning process design with ServiceNow capabilities.
• Translating business requirements into functional design specifications for technical teams.
• Supporting change management, user adoption, and performance measurement efforts.
• Providing mentorship to junior consultants and contributing to practice development initiatives.

What You Bring :

• 3+ years of experience in business process consulting, service management, or digital transformation.
• Experience working with ServiceNow (or similar workflow automation platforms) is highly desirable.
• Proven background in ITSM, HR, or CSM process design.
• Strong knowledge of process frameworks (ITIL, BPMN, etc)
• A structured, analytical mindset paired with curiosity and empathy.
• Exceptional communication and stakeholder management skills; from executives to delivery teams.
• Bachelor’s degree in Business, Engineering, or related field (Master’s preferred).
• Fluent in Spanish & English proficiency a plus.

Why Core X :

• Work with global clients driving large-scale digital transformation.
• Flexible, remote working culture … we focus on outcomes, not office hours.
• Access to world-class learning and ServiceNow certifications.
• Competitive compensation and clear growth opportunities across the CoreX ecosystem.

If you’re ready to design processes that make work flow — not slow — we’d love to meet you.

Join us in shaping the next generation of digital enterprises.