Bilingual IT Support & Education Tech Assistant - Madrid

Brewster Madrid; Madrid; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

An educational institution in Madrid is seeking an Assistant Technology Administrator for a full-time role to support both students and staff in technology use. Responsibilities include end-user support, managing devices, and resolving support tickets. Candidates should have a degree in IT or related experience, strong bilingual abilities in English and Spanish, and a collaborative approach. This entry-level position offers an opportunity to contribute to various IT projects and enhance the educational technology environment.

Formación

• Proven experience in technical support within an educational/professional setting.
• Ability to communicate technical concepts clearly to diverse audiences.
• Strong capacity for teamwork in IT projects.

Responsabilidades

• Provide end-user support for technology across campuses.
• Manage and maintain laptops, tablets, and mobile devices.
• Resolve support tickets and maintain accurate documentation.
• Assist in administering platforms like Google Workspace and Jamf.
• Maintain asset inventories and coordinate vendor relations.
• Contribute to reporting and training documentation for IT projects.

Conocimientos

Technical support experience

Strong communication skills

Organizational skills

Problem-solving abilities

Bilingual proficiency in English and Spanish

Educación

Degree in IT or related field

Descripción del empleo

An educational institution in Madrid is seeking an Assistant Technology Administrator for a full-time role to support both students and staff in technology use. Responsibilities include end-user support, managing devices, and resolving support tickets. Candidates should have a degree in IT or related experience, strong bilingual abilities in English and Spanish, and a collaborative approach. This entry-level position offers an opportunity to contribute to various IT projects and enhance the educational technology environment.