A luxury fashion brand in Munich is looking for a Sales Manager to provide exceptional service and manage client relationships. The ideal candidate will have an established client portfolio and previous luxury retail experience, focusing on exceeding customer expectations and achieving sales targets. Responsibilities include mentoring staff and utilizing CRM tools. Join a prestigious brand for a career advancement opportunity.
Qualifications
Established client portfolio in luxury retail.
Proven clienteling skills and experience with luxury brands.
Responsabilités
Provide impeccable service to clients as a brand ambassador.
Tailor client experiences to exceed expectations.
Mentor and support Client Advisors.
Monitor and update CRM for client relationships.
Ensure achievement of sales goals.
Connaissances
Clienteling skills
Excellent communication skills
Experience in luxury retail
Description du poste
Overview
Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptionalSales Managercareer opportunity available inMunich boutique. We are seeking an exceptional Sales Manager with an established client portfolio and previous Luxury Retail experience working for a luxury brand. This is a perfect opportunity for a Client Advisor looking to take their career to the next level. Proven clienteling skills and an established client book are preferred.
Responsibilities
Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to the Dolce & Gabbana expectations.
Tailor the client experience in order to exceed their expectations while supporting the team by providing, mentoring and ensuring smooth running of the sales ceremony on the shop floor
Demonstrate excellent knowledge of the products as well as of the Dolce & Gabbana history and heritage and serving as a role model by prioritizing client’s interest and consistently achieving monthly sales targets.
Proactively using clienteling tools and make the most of their time ensuring the achievement of individual and store goals, enhancing and developing the business.
Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current customer and identify potential clients.
Ensure the achievement of the sales goals, enhancing and developing the business
Sourcing new clients using the CRM tools
Maintaining and building productive long-term relationships with DG loyal clients
Ability to mentor Client Advisors
Oversee the organization's sales policies, objectives and initiatives
Assist in merchandising and maintenance of the shop floor
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.