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German speaker (C1) customer advisor - full remote - Portugal
Job summary
A consulting firm is seeking German-speaking Customer Support Advisors to work remotely from Portugal. You'll assist drivers in need of roadside support without any sales involved. The role requires empathy and clear communication. Relocation support includes flight and temporary accommodation. You will receive a meal card and transport allowance, as well as health insurance and ongoing training.
Benefits
Qualifications
- Native German speaker with B2 level English.
- Calm under pressure, friendly, and helpful.
- Customer service experience is a plus.
Responsibilities
- Provide inbound assistance to drivers in need of roadside support.
- Communicate clearly and empathetically over the phone.
- Handle emergency situations and coordinate basic support.
Skills
Job Opportunity: German-Speaking Customer Support Advisors Remote from Portugal (with Relocation)
Start Dates: July and August
Location: Portugal (Remote with full relocation support)
Relocation Package: Included (flight + accommodation support)
As part of the customer support team, you will provide inbound assistance to drivers in need of roadside support. No sales involved, just clear and empathetic communication over the phone.
You will handle incoming calls, provide calm and helpful responses in emergency situations, and coordinate basic support.
- Provide inbound assistance to drivers in need of roadside support.
- No sales involved; communicate clearly and empathetically over the phone.
- Handle incoming calls, deliver calm and helpful responses in emergency situations, and coordinate basic support.
- Native German speaker with B2 level English
- Calm under pressure, friendly, and helpful
- Able to work on rotating shifts (40 hours/week, 24/7; 2 days off)
- Also possible to work on normal dayshift
- Customer service experience is a plus, but not required
- Fully remote work from Portugal
- Relocation support (flight + temporary accommodation)
- Meal card (7.23/day) and transport allowance (20/month)
- Health insurance
- Paid training and career development
This is a priority project with limited spots.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.