Customer Service Representative (German Speaker) Relocation to Greece

Velenosi & Meredith Consulting; Berlin; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A multinational consulting firm is seeking a Customer Service Representative fluent in German for support roles with relocation assistance to Greece. The successful candidate will respond to customer queries via multiple channels and maintain high customer satisfaction. Competitive salary, performance bonuses, and a multicultural work environment are provided.

Leistungen

Relocation support including flight and accommodation assistance

Competitive salary with performance bonuses

Paid training and career development opportunities

Health insurance and employee benefits

Qualifikationen

• Fluent in German and good level of English required.
• Previous customer service experience beneficial but not mandatory.
• EU citizenship or the legal right to work in Greece.

Aufgaben

• Respond to customer queries via phone, email, and live chat.
• Troubleshoot basic technical issues and provide accurate information.
• Escalate complex issues to appropriate internal teams.
• Maintain customer satisfaction through exceptional service.

Kenntnisse

Fluency in German (C1 level or above)

Good level of English (B2 or higher)

Excellent communication skills

Problem-solving skills

Jobbeschreibung

Overview

Customer Service Representative (German Speaker) Relocation to Greece – job openings

Responsibilities

• Respond to customer queries in a timely and professional manner via phone, email, and live chat
• Troubleshoot basic technical issues or product concerns and provide accurate information
• Escalate complex issues to the appropriate internal teams
• Maintain customer satisfaction by delivering exceptional service
• Accurately log all interactions and update customer records

Requirements

• Fluency in German (C1 level or above)
• Good level of English (B2 or higher)
• Excellent communication and problem-solving skills
• Previous customer service experience is a plus but not mandatory
• EU citizenship or eligibility to work in Greece

What’s Offered

• Relocation support: flight to Greece, airport pickup, and accommodation assistance
• Competitive monthly salary + performance bonuses
• Paid training and career development opportunities
• Multicultural work environment with modern offices
• Health insurance and other employee benefits
• Opportunities to grow within a global organization
• Apply by sending your resume to [e-mail]