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Customer Service Representative - German Speaker - Fully Remote in Portugal

Customer Service Representative - German Speaker - Fully Remote in Portugal
TN Germany
Hamburg
Remote
EUR 30,000 - 40,000
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German speaker (C1) customer advisor - full remote - Portugal

German speaker (C1) customer advisor - full remote - Portugal
Velenosi & Meredith Consulting
Hamburg
Remote
EUR 20,000 - 30,000

German speaker (B2 min) Content Moderator or Customer Support - Relocation

German speaker (B2 min) Content Moderator or Customer Support - Relocation
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Hamburg
Remote
EUR 30,000 - 45,000

Steuerfachwirt (m/w/d) Teamleitung Digitalisierung - 100% Remote

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EUR 60,000 - 80,000

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Technischer Vertriebsprofi Energierückgewinnung
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Senior Projektentwickler (m/w/d) Windenergie

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German back office agent - Relocation Abroad

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EUR 25,000 - 35,000

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EUR 60,000 - 90,000
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TEILZEIT gefällig als SAP HCM Berater (*MENSCH*) mit 100% REMOTE

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TN Germany
Rastatt
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EUR 60,000 - 100,000

Cloud Engineer (AWS) (m/w/d)

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Remote
EUR 55,000 - 80,000

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Steuerfachkraft (m/w/d) in Rudolstadt mindestens 52.000€ - 100% Remote möglich

Steuerfachkraft (m/w/d) in Rudolstadt mindestens 52.000€ - 100% Remote möglich
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EUR 52,000 - 85,000

Cyber Security Specialist (m / w / d) - bis zu 100% mobiles Arbeiten möglich (Standort und Reis[...]

Cyber Security Specialist (m / w / d) - bis zu 100% mobiles Arbeiten möglich (Standort und Reis[...]
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EUR 60,000 - 85,000

Büroassistenz für Kundenanfragen (Homeoffice) (m/w/d)

Büroassistenz für Kundenanfragen (Homeoffice) (m/w/d)
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Projektmanager Antriebstechnik/Motion Control (m/w/d)

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ServiceNow Developer

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Buchhalter - Rechnungswesen / Umsatzsteuer / Home Office (m/w/d)

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EUR 45,000 - 65,000

Account Executive

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Personalberater (m/w/d) mit Branchen-Netzwerk - 100% remote

Personalberater (m/w/d) mit Branchen-Netzwerk - 100% remote
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EUR 40,000 - 60,000

Starte neu als Digital Sales Manager (m/w/d) – Auch ohne Berufserfahrung möglich!

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TN Germany
Sankt Augustin
Remote
EUR 52,000 - 85,000

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Customer Service Representative - German Speaker - Fully Remote in Portugal

TN Germany
Hamburg
Remote
EUR 30.000 - 40.000
Job description

Social network you want to login/join with:

Customer Service Representative - German Speaker - Fully Remote in Portugal, Hamburg

col-narrow-left

Client:

Dila Recruitment

Location:

Hamburg, Germany

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

d6a409b2d837

Job Views:

1

Posted:

26.05.2025

Expiry Date:

10.07.2025

col-wide

Job Description:

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position: Customer Service Representative

Employment type: fixed term (6 months) with possibility of extension / permanent contract

DUTIES AND RESPONSIBILITIES:

  • Handle inquiries and requests across various communication channels, ensuring accurate and timely updates in internal systems.
  • Foster positive relationships by delivering prompt and courteous support.
  • Support customer satisfaction and long-term engagement by ensuring effective resolution of issues.
  • Maintain a professional and empathetic approach in all customer interactions.
  • Work collaboratively with colleagues and leadership to achieve team objectives.
  • Share insights on recurring challenges and suggest opportunities for process or service improvements.

REQUIREMENTS:

  • Previous experience in customer service would be advantageous
  • Strong verbal and written communication skills across various platforms (phone, email, chat, social media).
  • Basic understanding of customer service principles and the ability to follow standard procedures.
  • Ability to handle technical inquiries and troubleshoot common issues with guidance.
  • Ability to quickly learn new software and technologies
  • Effective problem-solving skills and the ability to work collaboratively in a team-oriented environment.
  • Organized, detail-oriented, and able to manage multiple tasks simultaneously.
  • Willingness to learn and adapt in a fast-paced or evolving support environment.

OFFER:

  • Working schedule: Monday to Sunday - 24/7 (Rotative Shifts)
  • Opportunity to work with a leading company in the automotive industry
  • Competitive salary with performance-based incentives
  • Professional growth opportunities within the BPO industry
  • Collaborative and supportive work environment
  • Access to exclusive travel perks and discounts
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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