German Speaking-Jobs in United States

Ready to give a voice to people’s loves? Join our Customer Experts team for Pandora, the world’s most loved jewellery brand.

Are you passionate about jewelry and customer support? TP Greece collaborates with Pandora, the world’s top jewelry designer and manufacturer, looking for Customer Support Representatives to join the team.

Everyday people around the world share facets of who they are and what matters to them through their Pandora jewelry. Be the one who gives voice to people's loves—join our team!

1. Handle calls, emails, and chat with a sense of professionalism in German.
2. Respond to pricing and product inquiries, order status, tracking inquiries, and order cancellations.
3. As a brand ambassador, provide promotion support by being knowledgeable about current promotions and new offers.
4. Handle account and billing issues, along with order upselling, troubleshooting, fraud orders, and returns, based on policies provided through training guidelines.
5. Exchange ideas and solutions with your colleagues.
6. Turn every customer into a happy customer!

1. Excellent command of German.
2. Good knowledge of English.
3. Great communication and soft skills, as well as problem-solving abilities.
4. Computer literacy / tech savviness.
5. Ability to multitask and strong interpersonal skills.
6. Ability to work in rotating shifts and availability to work overtime if required.
7. Work experience in customer support is an advantage.
8. A positive and adventurous attitude.

1. Support to facilitate your relocation to Greece, including flight expenses, hotel accommodation, and assistance with house searching at no cost to you.
2. Competitive monthly salary plus two extra salaries per year.
3. Referral program: bring your friends and receive bonuses!
4. Health care benefits and various discounts.
5. Full training provided by certified instructors.
6. Opportunities for professional growth and development.
7. Participation in special events, community, and social responsibility initiatives.
8. Free online Greek language courses.
9. Modern premises with a great working environment and relaxing break areas.
10. A workplace recognized as a Great Place to Work, fostering diversity.

This is a fantastic opportunity to advance your career, gain valuable experience, and work for a multinational company representing a leading global brand. We are committed to diversity and offer equal opportunities regardless of gender, ethnicity, religion, culture, or age.

Find out more!

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