puestos de English Speaking en Alemania

Mercier Consultancy Europe is looking for a Dutch Speaking Customer Service Agent to join our Real Estate Department. In this exciting position, you will provide exceptional service to our Dutch-speaking clients who are navigating the real estate market. Your primary responsibilities include assisting clients with property inquiries, facilitating communication between buyers and sellers, and ensuring a seamless customer experience. If you have a passion for real estate, strong communication skills, and a dedication to helping clients achieve their goals, we would love to hear from you!

• Provide outstanding customer service in Dutch for inquiries related to the real estate market.
• Assist clients with property listings, scheduling viewings, and answering questions about the buying/selling process.
• Facilitate communication between buyers and sellers, ensuring all parties are informed.
• Resolve customer complaints and issues efficiently and professionally.
• Maintain accurate documentation of customer interactions and feedback.
• Collaborate with real estate agents and other departments to support client needs.
• Stay informed about market trends and changes to provide informed assistance.

• Fluency in Dutch and English, both written and spoken.
• Experience in customer service, preferably in the real estate or related industry.
• Strong communication and interpersonal skills focused on customer satisfaction.
• Ability to effectively multitask and manage various client inquiries.
• Familiarity with customer service software or CRM systems is a plus.
• Detail-oriented with good problem-solving abilities.
• Willingness to work flexible hours, including weekends and holidays, if necessary.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...