Dutch Speaking Customer Service for Real Estate industry

Mercier Consultancy Europe; Deutschland; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A consultancy firm in Germany is seeking a Dutch Speaking Customer Service Agent for their Real Estate Department. Responsibilities include assisting clients with property inquiries and facilitating communication between buyers and sellers. Ideal candidates will have strong communication skills and experience in customer service. Competitive salary and benefits package offered.

Leistungen

Competitive monthly salary

Monthly performance bonus

Fully paid relocation package

Fully paid training

Health insurance

Private health insurance

2 extra salaries per year

Qualifikationen

• Fluency in Dutch and English, both written and spoken.
• Experience in customer service, preferably in real estate.
• Detail-oriented with good problem-solving abilities.

Aufgaben

• Provide outstanding customer service in Dutch.
• Assist clients with property inquiries and listings.
• Facilitate communication between buyers and sellers.
• Resolve customer complaints efficiently.
• Maintain accurate customer documentation.

Kenntnisse

Fluency in Dutch

Strong communication skills

Customer satisfaction focus

Ability to multitask

Jobbeschreibung

Mercier Consultancy Europe is looking for a Dutch Speaking Customer Service Agent to join our Real Estate Department. In this exciting position, you will provide exceptional service to our Dutch-speaking clients who are navigating the real estate market. Your primary responsibilities include assisting clients with property inquiries, facilitating communication between buyers and sellers, and ensuring a seamless customer experience. If you have a passion for real estate, strong communication skills, and a dedication to helping clients achieve their goals, we would love to hear from you!

Responsibilities

• Provide outstanding customer service in Dutch for inquiries related to the real estate market.
• Assist clients with property listings, scheduling viewings, and answering questions about the buying/selling process.
• Facilitate communication between buyers and sellers, ensuring all parties are informed.
• Resolve customer complaints and issues efficiently and professionally.
• Maintain accurate documentation of customer interactions and feedback.
• Collaborate with real estate agents and other departments to support client needs.
• Stay informed about market trends and changes to provide informed assistance.

Qualifications

• Fluency in Dutch and English, both written and spoken.
• Experience in customer service, preferably in the real estate or related industry.
• Strong communication and interpersonal skills focused on customer satisfaction.
• Ability to effectively multitask and manage various client inquiries.
• Familiarity with customer service software or CRM systems is a plus.
• Detail-oriented with good problem-solving abilities.
• Willingness to work flexible hours, including weekends and holidays, if necessary.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Relocation Package
4. Fully Paid Training
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...