German speaker (C1) customer advisor - full remote - Portugal

Velenosi & Meredith Consulting; Hamburg; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading consulting firm is seeking German-speaking Customer Support Advisors to work fully remote from Portugal. This role involves assisting drivers in need of roadside support with a calm and friendly demeanor. Ideal candidates are native German speakers with B2 English skills and customer service experience. Relocation support, including accommodation and meals, is provided.

Leistungen

Relocation support (flight + temporary accommodation)

Meal card (7.23/day)

Transport allowance (20/month)

Health insurance

Paid training and career development

Qualifikationen

• Must speak German at a native level and English at a B2 level.
• Experience in customer service is a plus, but not required.

Aufgaben

• Provide inbound assistance to drivers in need of roadside support.
• Handle emergency calls with calm and helpful responses.
• Coordinate basic support for customers.

Kenntnisse

Native German speaker

Calm under pressure

Friendly and helpful

Customer service experience

Jobbeschreibung

German speaker (C1) customer advisor - full remote - Portugal

Job Openings German speaker (C1) customer advisor - full remote - Portugal

About the job

Job Opportunity: German-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Date: 5 June
Location: Portugal (Remote with full relocation support)
Relocation Package: Included (flight + accommodation support)

We are urgently hiring German-speaking Customer Support Advisors for a well-known international company. These roles are fully remote from Portugal and offered exclusively through our agency.

About the Role
As part of the customer support team, you will provide simple inbound assistance to drivers in need of roadside support. No sales involved just clear and empathetic communication over the phone.

You'll handle incoming calls, provide calm and helpful responses in emergency situations, and coordinate basic support.

Who We're Looking For

• Native German speaker with B2 level English
• Calm under pressure, friendly, and helpful
• Able to work on rotating shifts (40 hours per week, 24/7; 2 days off)
• Customer service experience is a plus, but not required

What’s on Offer

• Fully remote work from Portugal
• Relocation support (flight + temporary accommodation)
• Meal card (7.23/day) and transport allowance (20/month)
• Health insurance
• Paid training and career development

This is a priority project with limited spots.