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Lifestyle and Travel Manager
Descripción de la vacante
A tech and education company in Düsseldorf is seeking a Concierge to provide exceptional lifestyle services for high-profile members. Responsibilities include booking travel, coordinating events, and managing vendor relationships. The ideal candidate has 2-4 years of experience in premium customer service and is fluent in English. This role offers a competitive salary and opportunities for professional growth in a luxury service environment.
Servicios
Formación
- 2-4 years experience in concierge, hospitality, executive assistant, or premium customer service.
- Fluent English (written and spoken) is mandatory.
- Excellent communication skills and professional demeanor.
- Strong organizational skills and attention to detail.
Responsabilidades
- Book business travel (flights, hotels) via TMC portal within company policy.
- Coordinate restaurant reservations, event tickets, ground transportation.
- Research and recommend vendors across lifestyle categories.
- Provide exceptional, proactive service to Club members.
Conocimientos
Herramientas
About Constructor Group Founded in 2019 by tech and education entrepreneur Dr. Serg Bell, Constructor Group is a global institution dedicated to revolutionizing education and driving innovation in Machine Intelligence, Quantum Technology, Intelligent Materials, Hybrid Reality, and Life Engineering. Our ecosystem includes Constructor Knowledge, offering education tools and services worldwide; Constructor, a software company delivering advanced tech solutions; and Constructor Capital, providing early-stage funding for science, technology, and digital transformation projects. Backed by a diverse network of academic partners, business leaders, and Nobel laureates, Constructor Group is redefining education and technology for the future.
<>About The Role Provide white-glove lifestyle concierge services for Constructor Club members (scientists, innovators and top executives). Handle requests including travel coordination, restaurant reservations, event tickets, vendor research, and experience planning across international locations.
- Book business travel (flights, hotels) via TMC portal within company policy
- Coordinate restaurant reservations, event tickets, ground transportation
- Research and recommend vendors across lifestyle categories
- Build and maintain vendor relationship database
- Provide exceptional, proactive service to Club members
- Document member preferences and maintain service quality standards
- 2-4 years experience in concierge, hospitality, executive assistant, or premium customer service
- Fluent English (written and spoken) - MANDATORY
- Excellent communication skills and professional demeanour
- Strong organizational skills and attention to detail
- Comfortable with technology (Microsoft 365, CRM systems, booking platforms)
- Problem-solving mindset and resourcefulness
- Discretion and confidentiality with VIP clients
- Multi-lingual capabilities
- Experience with high-net-worth or executive clientele
- Vendor relationship management
- International business travel knowledge
- Competitive salary
- Work with international executive clientele
- Opportunity to build service from ground up
- Professional development in luxury service industry
- Constructor Group benefits package
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.