Dental jobs in Germany
German Customer Experience Specialist | Sofia (On-site + Relocation Included)
Cross Border Talents
German Customer Experience Specialist | Sofia (On-site + Relocation Included)
Cross Border Talents
German Customer Experience Specialist | Sofia (On-site + Relocation Included)
Cross Border Talents
German Customer Experience Specialist | Sofia (On-site + Relocation Included)
Cross Border Talents
German Customer Experience Specialist | Sofia (On-site + Relocation Included)
Cross Border Talents
Discover more opportunities than anywhere else. Find more jobs nowGerman Customer Experience Specialist | Sofia (On-site + Relocation Included)
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German Customer Experience Specialist | Sofia (On-site + Relocation Included)
Job summary
A customer experience specialist role located in Sofia, Bulgaria, with a focus on providing excellent service to global clients. Candidates must be fluent in German (C2) and proficient in English (B2), with a strong background in problem-solving and communication. The position offers a competitive salary, a relocation package, and various employee benefits including health insurance and bonuses for life milestones.
Benefits
Qualifications
- Fluency in German (C2) and proficient English (B2).
- Strong problem-solving and communication skills.
- Ability to work on-site in a team-focused environment.
Responsibilities
- Deliver excellent customer support via phone, email, or chat.
- Resolve product or service issues and guide with empathy and accuracy.
- Collaborate with team members to ensure issue resolution.
Skills
Education
Location: On-site in Sofia, Bulgaria
Languages Required: German (C2) & English (B2)
Start Date: Ongoing | Full-time, permanent
Are you fluent in German and ready for a fresh opportunity in one of Europe's most vibrant cities? We are looking for enthusiastic and dedicated individuals to join our team in Sofia, Bulgaria, as Customer Experience Specialists. This is an exciting on-site role supporting global clients, with full training, competitive salary, and a relocation package to help you settle in smoothly.
Deliver excellent customer support via phone, email, or chat
- Resolve product or service issues and guide with empathy and accuracy
Document customer interactions in internal systems
- Collaborate with team members and internal departments to ensure issue resolution
- Maintain a high standard of professionalism, service, and communication
Fluency in German (C2) and proficient English (B2)
EU citizenship or a valid Bulgarian work permit
High school diploma (minimum required)
Strong problem-solving and communication skills
Ability to work on-site and contribute to a team-focused environment
Monthly gross salary: 1,890€ to2,045€ (based on project)
- Monthly transport/internet allowance: 25€ (net, in addition to base salary)
10 nights in a hotel in Sofia city center with breakfast included
- Travel reimbursement up to 250 € after completing 6 months of employment
Health and dental insurance
Life insurance
Multisport Card (co-financed by the employer)
- Bonus of 255 €for life milestones (marriage, child birth/adoption, graduation)
Discounts on a variety of products and services
Sofia offers a blend of rich history, affordable living, and a growing international community. From mountain hikes to thriving cafés and coworking spaces, it's a perfect place to balance life and career.
Interested?
Apply today to take your next career step in an international, people-first company and start your new chapter in Sofia!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.