Customer Service jobs in United Kingdom

Burning Rock Dx. (NASDAQ: BNR), founded in 2014, specializes in providing Next-Generation Sequencing (NGS) products and services to support the entire precision medicine development cycle. Headquartered in Guangzhou, China, with laboratories and offices in Guangzhou, Beijing, Shanghai, and California, USA, it employs over 1,000 people worldwide. The company's business spans more than 30 provinces in China, the US, and Europe.

1. Actively prospect and leverage potential new business opportunities within the German market, targeting new and existing customers.
2. Develop and execute business and regulatory plans for the German market to meet operational objectives.
3. Identify opportunities from marketing leads, and communicate with and manage local business partners.
4. Monitor market information and report to the headquarters in a timely manner.
5. Collaborate with other departments to establish operational processes for the German market.
6. Enhance brand awareness of the company and its products in Germany.
7. Provide excellent customer service by promptly addressing customer inquiries.

1. At least 2 years of experience in business development or sales within molecular pathology or IVD-related markets.
2. Bachelor’s or Master’s degree in Life & Science, Molecular Pathology, Clinical Medicine; MBA or PhD is a plus.
3. Good knowledge of the local molecular pathology market; international and multicultural experience preferred.
4. Excellent communication and presentation skills.
5. Strategic and creative thinking with meticulous execution and operational excellence.
6. Energetic with a strong motivation to find new business opportunities quickly.
7. Familiarity with the business model of selling imported products in Europe.
8. Fluent in English; proficiency in spoken and written German is highly desirable.

Burning Rock Dx LLC is committed to providing equal employment and advancement opportunities to all applicants and employees without regard to race, color, ethnicity, religion, gender, pregnancy, age, national origin, sexual orientation, gender identity, disability, genetic information, veteran status, or other protected categories under applicable laws. We value diversity and are dedicated to fostering an inclusive workplace.