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A leading recruitment service provider is seeking an experienced Technical Support Engineer to provide technical support for dental CAD/CAM systems and software. The ideal candidate will train clients, collaborate with product teams to resolve complex issues, and maintain documentation. Experience in the dental industry, strong problem-solving skills, and the ability to communicate technical information clearly are essential. This role requires a customer-first attitude and willingness to travel for on-site support. Join us in growing your career in a dynamic environment!
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Technical Support Engineer to join one of our clients' teams. Looking for a great opportunity to grow your career? This might be perfect for you!
We are looking for a skilled and experienced Technical Support Engineer with a strong background in the Dental CAD/CAM industry. This role is ideal for engineers who have hands‑on experience with dental CAD/CAM systems, software, and equipment, and are passionate about supporting customers with technical excellence.
Provide technical support for CAD/CAM systems, including CAM software (Millbox, WorkNC, Hyperdent), CNC, milling machines, and metal laser sintering 3D printers used in dental labs and clinics
Train clients on the use and optimization of dental CAD/CAM workflows
Collaborate with product and engineering teams to resolve complex issues and improve product reliability
Maintain documentation of support cases, solutions, and training materials
Act as a technical advisor to sales teams during pre- and post-sales activities
Stay current with the latest developments in digital dentistry and CAD/CAM technology
Experience in the dental CAD/CAM industry, ideally in a technical support, engineering, or application specialist role
Strong problem‑solving skills and a customer‑first attitude
Ability to communicate technical information clearly to non‑technical users
Willingness to travel for on‑site support
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.