Technical Support Process Optimization (m/f/x)

ARTS Holding SE; Donauwörth; Vor Ort; EUR 63.000 - 75.000; Teilzeit

Zusammenfassung

A leading company in aviation technology seeks a Technical Support Process Optimization professional to enhance engineering support activities. This part-time position in Donauwörth requires a background in engineering and proficiency with Catia V5 and PDM/PLM systems. Join a dynamic team focused on innovation and efficiency in aviation processes.

Leistungen

Flexible working time models

Attractive additional benefits including bonuses

30 days vacation and extra days off

Global further training opportunities

Company pension scheme with generous employer contribution

On-site canteen and cafeteria

Employee car park and travel allowance

Qualifikationen

• Many years of professional experience in engineering, IT/information systems and project management.
• Business fluent in English (min. C1), knowledge of German an advantage.
• Unrestricted work permit for the EU is mandatory.

Aufgaben

• Strengthen engineering support activities by proactively assisting with technical tasks and processes.
• Conduct training to introduce new tools and methods to end users.
• Assist in the continuous improvement of support processes and user experience.

Kenntnisse

Stakeholder Management

Communication Skills

Team Skills

Ausbildung

Completed studies in engineering

Tools

Catia V5

PDM/PLM Systems

Windchill

Jobbeschreibung

Use your expertise and become part of a leading company in aviation technology!

Contribute your expertise as a Technical Support Process Optimization at Airbus Helicopters Deutschland GmbH in Donauwörth, also part-time! Rely on an independent, results-oriented and conscientious way of working and convince with your resilience, team and communication skills as well as a confident appearance. Become part of a dynamic team and help shape the future of aviation technology!

The maximum gross annual salary is € 74,200. Please note that we can only consider candidates who have a valid, unrestricted work permit for the EU (not a student visa).

Job description

Tasks

• Strengthen engineering support activities by proactively assisting with technical tasks and processes
• Provide support in the application and use of methods and tools at Level 1 and Level 2
• Ensure the efficient use of tools and methods by end users
• Conduct training to introduce new tools and methods to end users
• Communicate with users to clarify questions and problems in the application of methods and tools
• Assist in the continuous improvement of support processes and user experience

Requirements

• Completed studies in engineering
• Many years of professional experience in engineering, IT/information systems and project management
• Experience in stakeholder management
• Detailed user knowledge with Catia V5 as well as very good expertise with PDM/PLM systems, especially Windchill
• Business fluent in English (min. C1), knowledge of German an advantage
• An existing, unrestricted work permit for the EU (not a student visa) is mandatory

Services

• Optimum work-life balance – balance through flexible working time models
• Earnings with attractive additional benefits – fair payment according to the Equal Pay model as well as annual special payments and bonuses and allowances above the standard pay scale
• Relaxation with a generous holiday offer – 30 days vacation and extra days off for special occasions
• Global further training opportunities – development of career prospects with international, Group-wide further training and development opportunities
• Social security – company pension scheme with generous employer contribution
• First-class catering – with on-site facilities such as a canteen and cafeteria
• Flexible mobility – employee car park and travel allowance