Sr Windows DevOPS, Managed Operations

Amazon; Berlin; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

A leading technology company in Berlin is seeking experienced Systems Engineers to support the launch of the European Sovereign Cloud. Candidates should have extensive experience in Windows operations, automation, and expertise in Active Directory and Exchange environments. This role involves maintaining essential identity management infrastructure and collaborating with global teams to improve service operations. Competitive compensation and inclusive culture are part of this opportunity.

Qualifikationen

• Over 9 years supporting Windows operating systems.
• Strong scripting skills for automating Active Directory tasks.
• Expertise in directory schema and identity management.

Aufgaben

• Oversee the launch of European Sovereign Cloud in 2025.
• Maintain and enhance existing services related to identity management.
• Collaborate with global AWS teams to improve availability and efficiency.

Kenntnisse

Windows operating systems support

Operational best practices

Scripting (Bash, Python, PowerShell)

Directory services expertise

System monitoring and troubleshooting

Cross-organizational collaboration

Performance tuning

Tools

Infrastructure as Code

Active Directory Services

Exchange environments

Jobbeschreibung

Stellen-ID: 2985529 | Amazon Web Services Development Center Germany GmbH

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in automation and operations, particularly in Active Directory and Exchange environments. As part of the AWS Managed Operations team, you will play a pivotal role in building and operating critical identity management infrastructure based on Active Directory and Microsoft Exchange, crucial components for delivering high-availability AWS services exclusively for EU customers. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/

Responsibilities

• Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology, particularly in the areas of Directory Services and Exchange. This is a hands-on position where a typical day involves maintaining and enhancing existing services, including Windows build/deployment capabilities, application packaging/deployment, and resolving break/fix scenarios. You will collaborate with technology leaders, contribute to the enhancement of day-to-day operations, and ensure improvements in availability, reliability, latency, performance, and efficiency of the ESC, with a focus on identity management and Exchange. You will be required to occasionally participate in on-call rotations to resolve incidents occurring out-of-hours.
• The overarching goal is to deliver scalable and highly-available service operations for EU customers, with a focus on Active Directory and Exchange operations. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.

Day in the life

You’ll spend a majority of your time operating and improving one of the largest software systems, including Windows build / deployment capabilities. Over the course of a week, you will review the operational health of the services in your team’s care, and as soon as you figure out why there was an anomaly, you write up an actionable bug report. As a responsible engineer, you’ve learned never to make changes to production systems without a plan, so you reviewed then executed changes following a change management process to one of the production systems in your care. Later in the week, you help to resolve your team’s backlog of operational issues. You round off the week by writing a script which helps get to root cause faster of a hard problem that you diagnosed earlier.

Qualifications

• 9+ years supporting Windows family of operating systems to include 4 of the following 8 core competencies: AD, Exchange, DHCP, Email workflow, SCCM, SCOM, Win OS, DNS, and disaster recovery/business continuity
• Proficient in leading and driving operational best practices, including creation, revision, and improvement of standard operational procedures (SOPs)
• Strong scripting experience in Bash, Python, or PowerShell, particularly for automation of Active Directory and Exchange tasks
• Expertise in directory schema design, data integration, identity and access management, directory services, and LDAP systems
• Demonstrated proficiency in system monitoring, troubleshooting, and anticipating problems that affect the performance, reliability, and availability of software systems
• Experience working cross-organizationally and leading strategic team efforts requiring work from multiple team members
• Experience performance tuning software applications and optimizing fleet utilization, including for Active Directory Services and Exchange environments
• Experience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)
• Experience with network and federated authentication protocols like Kerberos, NTLM, OIDC, & SAML
• Experience implementing and maintaining backup strategies and disaster recovery procedures for Active Directory and Exchange
• Demonstrable track record dealing w/ ambiguity, prioritizing needs, and delivering measurable results
• Clear verbal and written communication skills necessary to create and collaborate with others with regard to technical documentation such as: Standard Operating Procedures, Run-books, Job Sheets

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

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