Senior DevOps Engineer

Synthflow AI; Berlin; Hybrid; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A technology firm in Berlin is seeking a Senior DevOps Engineer to design and manage secure cloud infrastructure for AI-driven speech technology platforms. The role includes creating CI/CD pipelines, monitoring system performance, and collaborating with machine learning teams to enhance product capabilities. The ideal candidate has over 5 years of experience in DevOps, knowledge in cloud platforms like GCP, and proficiency in container technologies such as Docker and Kubernetes. This position is full-time and offers the flexibility of remote work.

Qualifikationen

• 5+ years of experience in DevOps, Site Reliability Engineering, or related roles.
• Good programming and scripting skills in Python and Go.
• Experience with GitOps delivery using ArgoCD.

Aufgaben

• Develop and manage a scalable and secure infrastructure for deploying applications.
• Create and maintain CI/CD pipelines for various services.
• Monitor and analyze system performance to ensure reliability.

Kenntnisse

Proficient with Google Cloud Platform (GCP)

Containerization with Docker

Kubernetes orchestration

Infrastructure as Code (IaC) with Terraform

CI/CD using ArgoCD

Networking knowledge for telephony/VoIP

Programming in Python

Programming in Go

Ausbildung

Bachelor’s degree in Computer Science, Engineering, or related technical field

Tools

Terraform

Helm

Jobbeschreibung

Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls across contact center operations and business process outsourcing (BPO) at scale. We help mid-market and enterprise companies manage routine calls to save teams time and resources.

Our agents have already delivered measurable impact:

• Over 5 million hours of contact center operations saved

• 35% more calls answered compared to non-AI operators

• 45 million calls handled with a 99.9% uptime

Backed by Accel, Atlantic Labs, and Singular and trusted by over 1,000 customers, our growth leads an industry shift toward sophisticated and accessible conversational AI.

Senior DevOps Engineer

Location: Berlin/Remote

Job Type: Full-Time

Experience Level: Senior

About the Role

As a DevOps Engineer, you will ensure the robustness and efficiency of our infrastructure that supports AI-driven speech technology platforms and large language models. You will collaborate closely with machine learning teams to streamline the deployment, monitoring, and maintenance of complex models that enhance our products' capabilities.

Responsibilities

• Develop and manage a scalable and secure infrastructure for deploying TTS, STT, LLM and Web applications.

• Create and maintain CI/CD pipelines for continuous integration and deployment of various services.

• Monitor and analyze system performance and resolve any issues to ensure reliability and efficiency.

Who You Are

• Proficient with major cloud platforms: Google Cloud Platform (GCP) as the primary provider, with additional experience supporting workloads across AWS and Azure.

• Strong expertise in containerization and orchestration technologies, including Docker and Kubernetes

• Infrastructure as Code (IaC) experience using Terraform to design, deploy, and maintain scalable and reliable cloud infrastructure.

• Skilled in Kubernetes deployment and packaging tools, such as Helm, and GitOps-based continuous delivery solutions like ArgoCD.

• Solid understanding of cloud and container security best practices, including experience with security and compliance tooling (e.g., vulnerability scanning, IAM, secrets management, and runtime protection).

• Strong networking knowledge, including designing and troubleshooting network architectures that support real-time, high-availability telephony/VoIP stacks (SIP, RTP, load balancing, firewalling).

• Strong communication and collaboration skills, able to work effectively with both technical engineering teams and non-technical stakeholders.

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.

• Minimum of 5 years of experience in DevOps, Site Reliability Engineering, or related roles

• Good programming and scripting skills in languages such as Python and Go

• Experience with GitOps delivery using ArgoCD (or similar)

• Proficiency in Infrastructure as Code with Terraform

• Strong Kubernetes tooling knowledge, including Helm

Founded in Berlin in 2023 by serial entrepreneurs Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow AI democratizes access to advanced voice AI with a no-code platform that lets enterprises easily create, deploy and scale natural-sounding, cost-effective voice agents tailored to their business needs.