(Senior) CRM Manager (f/m/d)

Juit GmbH; Berlin; Vor Ort; Vertraulich; Vollzeit

Zusammenfassung

A leading food technology company in Berlin is seeking a (Senior) CRM Manager to optimize their CRM activities and manage various marketing channels. The ideal candidate will have exceptional communication skills in German and English, strong analytical abilities, and a proactive approach to project management. You will work closely with various teams to improve customer loyalty and enhance the customer lifecycle. Join us to make healthy eating more accessible and impactful.

Leistungen

Employee discount on Juit food

Impactful work in a growing company

Well organized onboarding

Modern workplace

Qualifikationen

• Excellent written and verbal communication skills in German and English.
• Experience in managing CRM activities across multiple channels.
• Proven ability to analyze data to optimize marketing strategies.

Aufgaben

• Manage CRM activities and optimize automated email campaigns.
• Handle the building and scheduling of the weekly newsletter.
• Establish KPIs for CRM and email campaigns and improve them.

Kenntnisse

Strategic Self-Reliance

Data and Analytical Competence

Organization and Prioritization

Top-Tier Communication

Teamwork and Feedback Culture

Interdisciplinary Cooperation

Jobbeschreibung

Your Impact

Our mission is to make every day a “Good Food Day”, no matter how little time you have in your busy everyday life. All our dishes are always 100% free from additives and use the highest quality ingredients.

Our customers are already convinced – 4.8 out of 5 stars from over 20k reviews speak for themselves.

Help us make healthy eating even easier and become a (Senior) CRM Manager (m/f/d) at Juit.

As a (Senior) CRM Manager (m/f/d), you will be part of the marketing team and act as the interface to our community. You will promote constant contact, provide inspiration and implement ideas to maintain close ties with our customers.

Your Tasks

• Strategic CRM Management: You manage Juit’s CRM activities across all relevant channels and tools (email, in-app, push notifications, web, CS).
• Email Journey Optimization: You optimize automated email campaigns along the customer lifecycle. You are responsible for the maintenance of email journeys.
• Newsletter Management: You handle the building and scheduling of the weekly newsletter.
• Analysis and Reporting: You establish, report on, and improve KPIs for all CRM and email campaigns/communications. You are responsible for the reporting and analysis of campaigns.
• Content & Testing: You define content topics and triggers for different stages of the customer lifecycle. You design and carry out A/B tests in order to improve our marketing strategy.
• Collaboration & Optimization: You collaborate with brand, data & BI teams to understand consumer segmentation/behavior & identify consumer insights to leverage in CRM strategy. You partner with the Brand, Sales, Operations, and Product Team to identify new opportunities in marketing technology.
• Innovation & LTV: You research and test new channels to improve customer loyalty and LTV (Customer Lifetime Value).

Your Strengths

• Strategic Self-Reliance: You are self-driven, extremely proactive, and confident in finding solutions to roadblocks independently. You embrace opportunities to make an impact.
• Data and Analytical Competence: You are data-driven, able to design new analyses, and convert these insights directly into business decisions and campaign optimizations.
• Organization and Prioritization: You are skilled at planning, organizing, prioritizing, and executing simultaneous projects and activities.
• Teamwork and Feedback Culture: You have the ability to work autonomously but are a strong team player. You show openness to feedback and maintain a strong focus on results.
• Top-Tier Communication: Your superior written and verbal communication abilities in both German and English are essential and outstanding.
• Interdisciplinary Cooperation: You expertly work with other marketing functions, the Brand team, and the BI/Data teams to optimize the CRM strategy and overall marketing activities.
• Superior written and verbal communication abilities in German & English

Our Promise

• Impactful work in a growing company with the opportunity to develop
• Dedicated team with talented and inspiring colleagues
• Well organized onboarding and responsibility from day one
• A modern workplace
• Employee discount on Juit food

Our Values

Apply now!

You want to be part of our team and help shape the future of Juit? Then apply now! We are looking forward to your application.

Please note, that for all applications a work permit in Germany is required!