Senior Business Development and Relationship Manager

Ford Motor; Köln; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading automotive company based in Cologne is seeking a Senior Business Development and Relationship Manager. This pivotal role involves acting as a liaison between key stakeholders, supporting vehicle financing strategies, and nurturing customer-centric finance products in line with industry shifts towards electrification. The ideal candidate will have a strong background in relationship management and automotive financing, with a proven ability to influence outcomes in a complex organizational structure.

Qualifikationen

• Proven leader with Relationship Management / Key Account experience.
• Strong understanding of automotive financing products.
• Ability to influence without authority in a matrixed environment.

Aufgaben

• Ensure vehicle line strategies are understood and executed.
• Contribute to electrification initiatives.
• Support RV setting processes and Go-to-Market activities.
• Build relationships across multiple departments.

Kenntnisse

Relationship Management

Strategic Influencing

Communication Skills

Customer Insights Integration

Change Management

Ausbildung

Degree or equivalent experience

Jobbeschreibung

As Senior Business Development and Relationship Manager, you will act as the primary liaison between Ford Credit Europe (FCE) and Ford in Europe (FiE), representing FCE in key governance meetings for Passenger Vehicles (PV). This pivotal role supports the delivery of Ford’s vision under the Ford+ Plan, driving customer-centric innovation, premium service experiences, and flawless execution via the provision of financing solutions.

You will influence vehicle line financing strategies across pricing, cycle planning, residual value management, and electrification initiatives, ensuring Ford Credit’s offerings align with the evolving automotive landscape. By championing the voice of the customer, you’ll help shape finance products that support Ford’s transition to electric vehicles (EVs), while maintaining the strength of our traditional portfolio.

Qualifications

What We’re Looking For The minimum requirements we seek:

• Proven leader with Relationship Management / Key Account experience at strategic and operational levels.
• Strong understanding of the automotive captive financing and regulated banking products.
• Ability to influence without authority and deliver results in a highly matrixed environment.
• Excellent communication and presentation skills.
• Demonstrated ability to integrate customer insights into decision-making.

Our preferred requirements:

• Experience inspiring innovation and disruptive thinking.
• Previous people leadership experience.
• Skilled in simplifying complex scenarios into actionable strategies.
• Strong change management capabilities.
• Degree or equivalent experience.

Additional Information:

The Company is committed to diversity and equal opportunities for all and is opposed any form of discrimination or harassment based on gender, marital status, civil partnership, parental status, ethnic origin, skin color, nationality, national origin, disability, sexual orientation, religion/belief, gender reassignment and gender identity, age, and persons with care responsibilities.

Note: Banking and Compliance training including fair treatment of customers is mandatory for all FCE employees. Necessary training will be given to any successful candidates that require it.

This position is based in Cologne and is not suitable for telecommuting.

Responsibilities

Key Responsibilities:

• Strategic Alignment:
  • Ensure FiE vehicle line strategies (pricing, cycle planning, RV/yield management) are understood and executed.
  • Support governance meetings and follow-up on action items.
• Electrification & Renewal:
  • Contribute to strategic workstreams, including electrification initiatives.
  • Drive targeted PV renewal activities and support production planning changes.
• Go-to-Market Leadership:
  • Support Residual Value (RV) setting processes and Go-to-Market activities with PV Finance.
  • Collaborate with General Manager Mobility and Partnerships to deliver PV brand priorities.
• Cross-Functional Collaboration:
  • Build strong relationships with Risk, Operations, IT, Legal, Compliance, Finance, and Consumer Insights.
  • Act as the Voice of the PV Customer, ensuring their interests shape decisions.
• Continuous Improvement:
  • Identify gaps in Ford Credit’s product offering and propose solutions.
  • Promote simplification, harmonization, and automation across processes.