Quality Coordinator

Cross Border Recruitment; Düsseldorf; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A recruitment agency is seeking a Quality Coordinator based in Düsseldorf. This role requires strong analytical skills, effective communication, and a proactive mindset. Key responsibilities include managing quality claims, conducting analysis, and supporting ISO audits. The ideal candidate will have a Bachelor's degree and familiarity with automotive supply chain processes. This is a full-time position with a hybrid work model and requires business-level English proficiency.

Qualifikationen

• Familiar with general automotive supply chain processes.
• Self-motivated and disciplined.
• Responsible and goal-oriented.

Aufgaben

• Coordinate and follow up all quality claims and issues.
• Conduct first line analysis to determine claim closure.
• Organize quality-related documentation for customers.
• Support finance department in yearly ISO audits.

Kenntnisse

Analytical skills

Effective communication

Proactive mindset

Attention to details

Business level fluency in English

Ausbildung

Bachelor’s degree or related work experience

Tools

ERP system

Jobbeschreibung

Stellenbeschreibung

In this role, you will be responsible for coordinating and following up all quality claims and issues reported to the operations and sales departments, ensuring the satisfaction of all involved parties.

The ideal candidate should have strong analytical skills, effective communication abilities, and a proactive mindset to enhance quality processes.

Eligible Applicants

• Eligible visa: Permanent residence, Spouse, Partner
• NOT eligible: Working holiday visa, Freelance visa, Student visa, Requiring visa sponsorship

WORK TYPE: Hybrid

VISA SUPPORT: No

TYPE: Full-time, initially 1 year contract (There is potential for extension)

WORKING HOURS: 9:00-17:00 from Monday to Friday

SALARY: depending on experience

START: ASAP

LOCATION: Ridderkerk, Netherlands

Quality Coordinator Main Responsibilities

• Accept quality claims by acknowledgement and registration according to standard procedures
• Keep all parties informed about all steps and developments during the quality claim handling
• Organize and maintain proper trace back methods and procedures
• Conduct first line analysis to determine if the quality claim can be closed without escalation
• Provide thorough technical analysis to suppliers for claims that cannot be closed without escalation
• Evaluate the responsible party for the issue and ensure financial effects are in line with responsibility
• Conduct first line analysis for delivery-related claims in collaboration with warehouse or suppliers
• Collect and organize all quality-related documentation needed by customers
• Assist in technical information gathering and negotiation related to OEM business
• Support the finance department in yearly ISO audits

Quality Coordinator Ideal Candidate

• Bachelor’s degree or related work experience
• Essential skills or experience: Familiar with general automotive supply chain processes, Excellent verbal communication skills
• Attention to details, self‑motivated and disciplined
• Responsible and goal‑oriented
• Experience in ERP system would be advantageous
• Prior experience in distribution or logistics preferred
• Business level fluency in English
• All applicants for the Quality Coordinator must have the right to work in the UK as the Company is not able to offer visa support.