Professional Services Engineer

Arista Networks; Frankfurt; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A technology company based in Germany is seeking an experienced Professional Services Engineer to support customers. The role involves network design and implementation, requiring over 5 years of industry experience with strong commands of both German and English. Responsibilities include developing requirements, creating design documents, and providing ongoing customer support. This position offers a chance to engage directly with clients and ensures seamless deployment of networking solutions.

Qualifikationen

• 5+ years of industry experience focused on IP networks.
• Excellent written and verbal skills in both German and English.
• Experience delivering technical training to customers.

Aufgaben

• Analyze customer situations to develop requirements.
• Gather and design network technical requirements.
• Write and execute test plans for network validation.
• Develop professional relationships with customers.

Kenntnisse

IP networks

Technical and operational training

Network automation

Packet capture troubleshooting

Design and deployment of cloud-based solutions

Tools

Python

Ansible

Jobbeschreibung

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data centre, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.

At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.

Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.

Job Description

Who You'll Work With

Arista is experiencing tremendous growth and has an immediate need for a self-motivated Professional Services Engineer to support our customers in Germany.

The Professional Services role within Arista takes client engagements from initial design through implementation and migration and continues on to provide in life operational support. This ensures a seamless transition for customers from initial exposure to full operational capability.

What You'll Do

• Analyze customer situations to develop requirements.
• Gather technical requirements for the purpose of designing a network to be deployed.
• Develop and provide designs in line with requirements.
• Write High and Low Level Design documents based on gathered requirements for guidance and reference during and after Arista network deployment.
• Implementation and migration planning detail and support.
• Write and execute test plans for the purpose of validating newly deployed Arista networks once the deployment is complete in order to ensure new infrastructures are capable of carrying production network traffic.
• Work with customers to plan, write, and execute Methods of Procedure documents outlining steps to seamlessly migrate production network traffic from legacy infrastructure to the newly deployed Arista Network Fabric.
• Perform Knowledge Transfer Training on Arista network Designs, Platforms, and Features to Arista Professional Services customers.
• Ongoing operational support to the customer.
• Develop professional relationships with customers in order to assist them with Arista solution deployment projects.
• Assist project Management in developing project plans to track deployment project task execution, communication cadence with customers, and timelines.
• Travel to customer locations as and when required.

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Qualifications

• 5+ years of industry experience focused on IP networks.
• Excellent written and verbal skills in both German and English.
• Specializing in Design and Deployment of Industry Leading Cloud Based Solutions.
• Ability to develop accurate and meaningful requirements for data centreinfrastructure projects.
• Experience of working with all levels of business from the engineering deck to the executive suite.
• Experience of delivering technical and operational training to customers.

Technical Capabilities

• Data centre infrastructure high level and low level design experience specializing in Design and Deployment of Industry Leading Networking Solutions.
• Ability to develop accurate and meaningful requirements.
• Strong exposure to packet capture level troubleshooting.
• Proven track record of successful and timely delivery of assigned tasks.
• Technical Support experience in networking domain with Experience on Arista Equipment have added advantage.
• Experience in Spine-leaf Architect (L2LS/L3LS), MLAG, VXLAN, EVPN, BGP, OSPF and other Networking protocols and concepts.
• Network automation experience, ideally in Python and Ansible.