Operations Manager

Generator; Berlin; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading accommodation brand in Berlin is seeking an experienced Operations Manager to oversee daily operations and support the General Manager. The ideal candidate will have at least 2 years of experience in hospitality, a hands-on attitude, and strong communication skills. The role includes leading events, managing finances, and ensuring compliance with local regulations, all while fostering a positive team culture.

Leistungen

Birthday holiday

Employee Bounty Program

Gym membership contribution

Ideas Award

Life assurance

Income protection

2 free nights' accommodation

Reduced room rates

Social events

Online learning tools

Qualifikationen

• At least 2 years’ experience in a similar role within hospitality.
• You must be eligible to work in the EU.

Aufgaben

• Support the General Manager across all departments.
• Lead and implement creative revenue-driving events.
• Control payroll and maximize departmental income.

Kenntnisse

Good communication skills

Attention to detail

Commercially savvy

Jobbeschreibung

OPERATIONS MANAGER

A challenging opportunity has become available for a highly personable and experienced Operations Manager to join our senior management team. Leading the team in support to the GM, this role is responsible for the day to day operations of the business. The focus is to create and motivate a great team culture, ensure the brand standards and policies are met and guests have a brilliant experience.

Who Are We

Generator is on a journey. Appropriate, given that we're an accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Operations Manager for Generator.

Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.

BEING YOURSELF is the key to bringing the Generator story and brand to life.

About Generator Berlin Mitte

Winner of the 2017 Trip Expert Experts' Choice Award. Berlin’s renaissance has made it one of the most appealing cities for artists and musicians, its reputation cemented as a cultural powerhouse where epic party nights aren’t just one-offs. Once you come you won’t want to leave. Generator Berlin Mitte is right in the heart of the city. Formerly two 19th century office buildings, it’s now fused into one arts-focused über hostel. And it’s all within stress‑free walking distance of Hackescher Markt, Alexanderplatz and Kunsthaus Tacheles.

For art enthusiasts, the hostel includes a sculptural string installation by French artist Sebastian Preschoux and corridors filled with super‑sized signature faces by Thierry Noir. A historic courtyard, vibrant social spaces and a chill‑out library make it feel like a real home away from home.

NUTS AND BOLTS OF THE JOB

• Support the General Manager across all departments, and deputise in their absence
• Be responsible for leading, developing and implementing a regular programme of creative, revenue‑driving events and - initiatives within the hostel
• Work with GM/HQ to evolve and expand the property F&B offerings to both internal and external guests ensuring all efforts are on‑brand and revenue driving
• Help the team create and deliver the budgeted P&L
• Control payroll and all costs by understanding market conditions, forecasts and business on the books to maximise departmental income
• Be commercially savvy in exploring new revenue streams
• Have a comprehensive knowledge of, and ensure compliance with all statutory local legislation and regulation, in particular, - - - H&S, employment law and Fire Safety
• Ensure all site level HR support is delivered and compliant
• Cultivate relationships with local influencers and build a database of useful contacts
• Be responsible for the ‘atmosphere management’ of the property
• Ensure that our social spaces embody the Generator brand and culture
• Communicate effectively and appropriately in all directions so that the wider team understands our company goals and is motivated to work towards their success

Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.

What’s In Your Dna

• Good communication skills with the ability to communicate well at all levels
• Hands‑on attitude, with attention to detail
• Commercially savvy with a proven background to spot business opportunities
• You must be eligible to work in the EU to be considered for this role

Your Rock Star Experience

• Have at least 2 years’ experience in a similar role within hospitality background
• Knowledgeable of the local markets

Our Employee Benefits

• Birthday holiday in addition to your yearly holiday allocation
• Employee Bounty Program providing opportunities to earn up to £1,000 for new hire referrals with no cap on number of referrals made
• Company contribution towards gym membership fees for all eligible employees
• Ideas Award - Quarterly award to double pay for 1 month to employee with most valuable suggestion/feedback
• Employer funded life assurance at two times base salary to cover death in service lump sum payments
• Employer funded income protection to cover 50% of base salary to cover prolonged absence from work due to incapacity
• 2 free nights’ accommodation across any hostels (subject to availability)
• Reduced room rates for staff as well as friends and family members (we operate in 15 locations across Europe & US so your next holiday is sorted)
• Social events and celebrations calendar
• Various employee recognition schemes
• Online learning tools

SO YOU THINK THIS MIGHT BE YOU?

That's Cool. Send Us Your Application In English. If You’ve Got Questions Call Us, Or Check Www.staygenerator.com Or Our Social Media Pages

www.facebook.com/stayGENERATOR/

www.twitter.com/AskGenerator

www.instagram.com/staygenerator/

https://www.youtube.com/user/TheGeneratorHostels

https://www.linkedin.com/company/generator-hostels

Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole.

We look forward to hearing from you.

Join Us and help us achieve our Vision!