Manager Workflow (m/ w/ d)

IQVIA; Leipzig; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A global healthcare company in Leipzig is seeking a Manager Workflow to drive performance and enhance operational efficiencies. This dynamic role involves optimizing workflows, developing KPIs, and leading data-driven initiatives to foster continuous improvement. The ideal candidate will have a bachelor's degree, at least 5 years of experience in process improvement, and strong skills in data visualization tools. The position offers a flexible hybrid work environment with competitive compensation and professional growth opportunities.

Leistungen

Flexible hybrid arrangements

Professional development opportunities

Competitive compensation and benefits

Qualifikationen

• Minimum 5 years of experience in operations performance management or process improvement.
• Proven track record in building new processes and driving change.
• Strong proficiency in data visualization tools.

Aufgaben

• Monitor, analyze, and optimize operational workflows.
• Design and manage KPIs for performance visibility.
• Develop reporting tools to support decision-making.
• Identify process inefficiencies and lead improvement initiatives.
• Create new operational mechanisms and governance structures.

Kenntnisse

Data visualization and reporting tools

Process mapping

Operational metrics

Ausbildung

Bachelor's degree in Business Administration, Operations Management, or related field

Master's degree (preferred)

Tools

Power BI

Tableau

Excel

Jobbeschreibung

Role Overview

We are introducing the Manager Workflow role to strengthen process governance enhance data transparency and drive performance across our operations. This newly established position is designed to streamline workflows reduce inefficiencies and embed a culture of continuous improvement.

This role is highly dynamic and will evolve in response to emerging operational needs. The Manager Workflow is expected to proactively shape and implement new processes mechanisms and performance structures that do not yet exist. Success in this role requires a forward-thinking mindset adaptability and the ability to build from a blank slate.

Key Responsibilities

• Monitor analyze and optimize operational workflows to ensure efficient resource allocation
• Design implement and manage KPIs for teams and individuals to drive performance visibility
• Develop and maintain reporting tools and dashboards to support leadership decision-making
• Identify process inefficiencies and lead data-driven improvement initiatives
• Create and institutionalize new operational mechanisms and governance structures
• Automate reporting processes to reduce administrative workload for team leads
• Promote a culture of continuous improvement and operational excellence
• Collaborate with cross-functional teams to ensure alignment with strategic goals
• Proactively manage performance risks and recommend corrective actions
• Continuously adapt the role and its scope to meet evolving business requirements

Candidate Requirements

Education & Experience

• Bachelors degree in Business Administration Operations Management Data Analytics or a related field (Masters preferred)
• Minimum 5 years of experience in operations performance management or process improvement roles
• Proven track record in building new processes and driving change in complex environments

Technical Skills

• Strong proficiency in data visualization and reporting tools (e.g. Power BI Tableau Excel)
• Familiarity with process mapping and continuous improvement methodologies (e.g. Lean Six Sigma)
• Solid understanding of operational metrics and performance analytics

Soft Skills

• High adaptability and resilience in dynamic environments
• Strategic thinker with a hands‑on approach to problem‑solving
• Excellent communication and stakeholder management skills
• Entrepreneurial mindset with the ability to build and scale new structures
• Strong sense of ownership and initiative

What We Offer

• Opportunity to shape a strategic role with high visibility and impact
• A dynamic forward‑thinking work environment in Leipzig with flexible hybrid arrangements
• Professional development and growth opportunities
• Competitive compensation and benefits package