German Speaking Airline Support Agent

CBTALENTS; Münster; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading airline support company is seeking a German Speaking Airline Support Agent in Münster, Germany. The role involves assisting customers with queries about airline services via various communication channels. Ideal candidates will have native German fluency, English proficiency, and previous customer service experience. This full-time position offers comprehensive training, health insurance, career progression, and numerous perks including KPIs and language allowances.

Leistungen

Comprehensive training

Health insurance after six months

Career progression opportunities

Gym packages

Monthly events

KPI bonus

Language allowance

Qualifikationen

• Native-level fluency in German and proficiency in English.
• Strong communication, writing, and listening skills.
• Previous customer care experience is essential.

Aufgaben

• Assist customers with a wide range of airline-related queries.
• Provide solutions and support over multiple communication channels.
• Ensure high levels of customer satisfaction and professionalism.

Kenntnisse

Fluent German

Proficient English

Strong communication skills

Customer service experience

Tools

ECDL certificate

Jobbeschreibung

Location: Malta (On-Site)

Employment type: Full-time

Language Requirements: German C2 and English B2

Position: German Speaking Airline Support Agent

Description

Are you passionate about customer service and ready to elevate your career in the airline industry? We are looking for enthusiastic German Speaking Airline Support Agents to assist customers with queries about various airline services. You will be handling communications via phone, social media, chatbox, and emails.

Key Responsibilities

• Assist customers with a wide range of airline-related queries.
• Provide solutions and support over multiple communication channels.
• Ensure high levels of customer satisfaction and professionalism.

Requirements

• Native-level fluency in German and proficiency in English.
• Strong communication, writing, and listening skills.
• Previous customer care experience is essential.
• Computer literacy; possession of an ECDL certificate is preferred.
• Flexibility to work on a rotating schedule Monday to Sunday.

Why You’ll Love It Here

• Comprehensive training provided.
• Health insurance after six months.
• Career progression and development opportunities.
• Gym packages, mobile schemes and staff discounts.
• Monthly events, free on-site parking and access to an in-house canteen.
• KPI bonus of up to 2500 annually based on performance.
• Language allowance of 3000 annually for German speakers.

This is a great opportunity to be part of a dynamic team and grow your career in a stable full-time role with excellent benefits!

Please upload your CV in English. Don’t miss this opportunity and apply now!

Vacancy: 1