German Speaker Customer Service Representative (remote in Czechia)

The lemon Consulting; Berlin; Remote; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

A travel consultancy is seeking a German Speaker Customer Service Representative to assist airline customers remotely after training in Czech Republic. Applicants must be fluent in German and English, with good computer skills and a service-oriented approach. This role offers relocation support, paid training, and a modern work environment.

Leistungen

Relocation support

Fully paid training

Meal allowance

Public health & social insurance

Language course contribution

22 vacation days (25 after 3 years)

Qualifikationen

• Fluent in German and English written and spoken.
• Good computer skills and stable internet connection.
• Available to work rotating shifts.

Aufgaben

• Assist airline customers via phone in German and English.
• Help with reservations, cancellations, and travel guidance.
• Log customer interactions accurately.

Kenntnisse

Fluent German (B2+)

Fluent English (B2+)

Good computer skills

Service-oriented personality

Jobbeschreibung

German Speaker Customer Service Representative (remote in Czechia)

Job Openings German Speaker Customer Service Representative (remote in Czechia)

About the job German Speaker Customer Service Representative (remote in Czechia)

️ Ready to take off with your career? Become an Air Travel Consultant with German!

Work model: Remote (anywhere in Czech Republic after training)

Employment type: Full-time (part-time option after 6 months)

What youll be doing

• Be the friendly voice helping airline customers in German & English
• Assist with reservations, cancellations, check-ins, and travel guidance
• Log conversations in our system (yes, every detail counts ️)
• Deliver quick, kind, and high-quality support while meeting KPIs

What were looking for

• Fluent German (B2+) & English (B2+) written and spoken
• Already in Czech Republic (or ready to relocate ️)
• Good computer skills and a fast, stable wired internet connection (16/10 Mbps)
• Optimistic, stress-resilient, service-oriented personality
• Ability to work rotating shifts, including nights
• Available to work on-site during the initial training period

What we offer

• Remote work after training
• Relocation support (flight + accommodation)
• Fully paid training (we set you up for success!)
• Meal allowance & Multisport card
• Language course contribution
• 22 vacation days (after probation) 25 after 3 years
• Public health & social insurance
• A fun, diverse team and a modern work environment
• plus many more perks!

Love travel, languages, and helping people? Then this role is your boarding pass to an exciting career. Apply today and lets fly high together!