German Customer Service Representative - Relocate Abroad

Cbtalents; Stuttgart; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading recruitment firm is seeking a German-speaking Customer Service Representative to relocate and support an international brand abroad. Candidates should excel in communication and problem-solving and possess a strong work ethic to ensure customer satisfaction. The role involves providing service to German-speaking clients and requires fluency in both German and English. This is a full-time position with a competitive salary and a relocation package.

Leistungen

Competitive monthly salary; 2 extra months of salary per year.

Relocation package.

Health coverage and various employee benefits.

Comprehensive training provided by certified trainers.

Opportunities for professional development and career advancement.

Special events and corporate social responsibility initiatives.

Free online language courses.

Qualifikationen

• Fluency in German and English.
• Customer-focused with a positive, empathetic and professional attitude.
• Basic computer literacy and comfortable with CRM systems or support tools.

Aufgaben

• Provide high-quality customer service to German-speaking clients via phone, email and chat.
• Assist customers with inquiries regarding products, orders, services, billing and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Kenntnisse

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Jobbeschreibung

Overview

THIS IS NOT A REMOTE JOB. IT INVOLVES RELOCATION. THERE IS NO PERMANENT ACCOMMODATION PROVIDED. Locations: Bulgaria, Greece, Portugal or Malta. Work Model: On-site. Required Languages: German English.

About the Role

We are hiring a German-speaking Customer Service Representative to relocate and support an international brand abroad! We are looking for individuals who excel in communication and problem-solving and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

• Provide high-quality customer service to German-speaking clients via phone, email and chat.
• Assist customers with inquiries regarding products, orders, services, billing and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

• Fluency in German and English.
• Customer-focused with a positive, empathetic and professional attitude.
• Basic computer literacy and comfortable with CRM systems or support tools.

Benefits

• Competitive monthly salary; 2 extra months of salary per year.
• Relocation package.
• Health coverage and various employee benefits.
• Comprehensive training provided by certified trainers.
• Opportunities for professional development and career advancement.
• Special events and corporate social responsibility initiatives.
• Free online language courses.

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Details

• Employment Type: Full Time
• Experience: years
• Vacancy: 1