Fintech & Fjords to Balkans: Danish Support Analyst Adventure

Cross Border Talents; Berlin; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A global fintech leader is seeking a Customer Support Analyst for their operations in Bulgaria. Fluency in Danish and English is required, along with strong communication skills. The position offers relocation support, a fully paid training program, competitive salary, and numerous lifestyle benefits. Join a vibrant international team where you can kickstart your career in fintech in a supportive environment.

Leistungen

Relocation package (travel, hotel, rent assistance)

Fully paid training

Competitive salary + performance bonuses

Private health insurance & 50+ lifestyle benefits

Career development opportunities

Fun & supportive team culture

Employee referral rewards

Qualifikationen

• Must be fluent in Danish and English at C1/B2 level.
• Great communication and customer service skills are essential.
• No prior fintech experience required; motivation is key.

Aufgaben

• Assist customers with money transfer and fintech inquiries.
• Provide answers via phone, chat, and email.
• Solve issues or direct cases to proper departments.
• Identify customer needs and provide satisfying solutions.

Kenntnisse

Fluency in Danish & English

Great communication skills

Customer-focused mindset

Eagerness to learn about fintech

Jobbeschreibung

Role: Customer Support Analyst Fintech Account

Location: Sofia, Bulgaria (Relocation Support Provided)

Type: Full-time (40h/week)

Start Date: September 2025

Passionate about finance, technology, and people?
Here's your chance to join a top Fintech project with the global leader in customer experience.

We're looking for Danish + English speakers who want to kickstart an international career in Sofia a city where career growth meets affordable lifestyle. No prior fintech experience? No worries. Well train you, support you, and set you up for success.

What's in it for you?

• Relocation package (travel, hotel, rent assistance)
• Fully paid training learn everything you need
• Competitive salary + performance bonuses
• Private health insurance & 50+ lifestyle benefits
• Career development in a stable, global company
• International team with fun & supportive culture
• Employee referral rewards

What you'll be doing

• Help customers with money transfer & fintech inquiries
• Provide clear and accurate answers via phone, chat, and email
• Solve issues or direct cases to the right department
• Identify customer needs and deliver satisfaction-driven solutions

What we're looking for

• Fluency in Danish & English (C1/B2 level)
• Great communication skills & customer-focused mindset
• Eagerness to learn about the fintech world
• No prior experience required just motivation!

Why apply? Because this is not just a job its the start of your fintech career journey in Bulgaria. Your next adventure begins here.

Apply now and lets grow together!