Exciting Customer Support Role in Malta for German Speakers + Relocation

Cross Border Talents; Nürnberg; Hybrid; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

A dynamic online safety company is looking for a German-Speaking Customer Care Specialist for a hybrid role in Malta. The position involves responding to customer inquiries, moderating content to ensure compliance, and contributing to online safety efforts. Ideal candidates are native German speakers with excellent communication skills and a proactive mindset. Relocation assistance is offered for those ready to move to Malta.

Leistungen

Hybrid work setup

Relocation assistance

Performance bonuses

Health insurance

Flexible shifts

Qualifikationen

• Native German speaker with excellent written communication skills.
• Fluency in English at a conversational level.
• Ready to relocate to Malta.

Aufgaben

• Respond to customer inquiries and resolve issues via email.
• Moderate online content to ensure compliance with guidelines.
• Prevent fraud, scams, and harmful content.

Kenntnisse

Proactive mindset

Attention to detail

Excellent written communication skills in German

Conversational English

Jobbeschreibung

Overview

German-Speaking Customer Care Specialist – Hybrid in Malta

Looking to work in a role where your actions make the internet a safer place? Join us as a German-Speaking Customer Care Specialist and be part of a team dedicated to enhancing online security. You'll review content and provide email-based customer support, all while enjoying the flexibility of a hybrid working model in Malta.

No prior experience is necessary—we’re looking for individuals with a proactive mindset, attention to detail, and a genuine passion for customer care.

What You’ll Love About This Role

• Hybrid Work Setup : Work from home and collaborate in a modern office space in Malta.
• Relocation Assistance : Moving to Malta is easy with our comprehensive relocation package.
• Bonuses & Growth : Regular team performance bonuses and a clear career growth path.
• Health Insurance : Full coverage to ensure your health and well-being.
• Flexible Shifts : We understand work-life balance and offer shifts that fit your lifestyle.

What You’ll Do

• Respond to customer inquiries and resolve issues via email.
• Moderate online content to ensure compliance with guidelines and laws.
• Play a key role in preventing fraud, scams, and harmful content.

Who You Are

• A native German speaker with excellent written communication skills.
• Fluent in English at a conversational level.
• An EU citizen or valid work permit holder.
• Ready to relocate to Malta and join us ASAP.

If you’re excited about contributing to a safer online environment, we’d love to have you on board!