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Overview

Join to apply for the Survivor Advocacy Support Worker - Helpline Advisor (Weekend / Evening Shifts) role at Juno Women's Aid.

This range is provided by Juno Women's Aid. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

It is an occupational requirement that applications are open to WOMEN ONLY, as permitted under Schedule 9, Part 1, of the Equality Act 2010.

Are you passionate about helping others and looking for a meaningful role? We’re looking for dedicated individuals to join our team as Evening / Weekend Helpline Workers. This role is vital in providing support during out-of-hours periods, ensuring our helpline is available to those in need during evenings and weekends. You’ll need to be willing to attend daytime training sessions and team meetings.

As a Domestic Violence specialist, you’ll work proactively with women, offering risk-assessed, strength-based, and needs-led support. You’ll be there for each woman throughout her journey, creating individual safety support plans, making referrals, and advocating on her behalf to help her achieve a safe and independent life.

You’ll provide support through our 24-hour free phone domestic and sexual violence helpline, drop-in, email, and live chat services. Additionally, you’ll offer guidance on Domestic Violence Abuse (DVA) to practitioners from other local agencies supporting survivors.

If you’re ready to make a difference and can commit to working out-of-hours, we’d love to hear from you!

The pay grade for this post is Juno Scale Point 17 £26,705.00 Full-Time Equivalent. You will receive a pro rata payment in line with your contracted hours of work, which are 22 hours per week, of £15,878.65 per annum.

For further information about the role, please download the Job Description which can be found at the bottom of this page.

When completing an application for one of our vacancies, please use clear examples of how your experience, ability, skills / transferable skills, meet the requirements detailed in the Person Specification. Please include examples from paid or voluntary work / activities or other 'life' experiences. This information will be used as a basis for shortlisting. Where you don’t meet the requirements of the post currently, please explain how you intend on doing so , for instance via training and commitment to personal development.

Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.

Juno Women's Aid is the largest domestic abuse organisation in Nottingham and one of the largest in the UK. We work with women, children, and teens who have been affected by domestic abuse in Ashfield, Broxtowe, Gedling, Nottingham City, and Rushcliffe. We run a wide range of services including the 24-hour Nottingham and Nottinghamshire Freephone Domestic and Sexual Violence Helpline. This is where you can speak to one of our specialist trained female support workers 365 days a year.

• Experience working with survivors of domestic violence or similar settings.
• Ability to work out-of-hours including evenings and weekends.
• Willingness to attend daytime training sessions and team meetings.
• Strong risk assessment, advocacy, and referral skills.
• Commitment to client safety, empowerment, and independence.

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