lavori da Work From Home in località Canada

Employer Industry: Customer Service Solutions

Why consider this job opportunity:

1. Salary up to $25 per hour
2. Paid training and performance-based incentives
3. Lucrative employee referral bonus opportunities
4. Comprehensive benefits including medical, dental, and vision insurance, as well as a Registered Retirement Savings Plan
5. Opportunities for career advancement and personal development, with 80% of managers promoted from within
6. Celebrations and events that promote a diverse and inclusive workplace culture

What to Expect (Job Responsibilities):

1. Provide inbound customer support using a call flow guide in the customer’s preferred language
2. Help customers resolve basic technical issues
3. Track, document, and retrieve information in databases
4. Maintain knowledge of client products and/or services, including smartphones, tablets, computers, and wearables
5. Offer additional products and/or services

What is Required (Qualifications):

1. Must speak both French and English fluently
2. An associate degree, bachelor's degree, or tech certification
3. 1+ year of customer service experience
4. High school diploma or GED
5. A quiet, distraction-free environment to work from home

How to Stand Out (Preferred Qualifications):

1. Familiarity with iOS and/or MacOS, or comparable technology
2. Strong computer navigation skills and PC knowledge
3. Eagerness to learn new technologies
4. Proficiency in fast-paced multi-tasking
5. A desktop or laptop for completing PC and internet testing

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.