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[2025 STUDENT HIRING] Whitby DCSA Representative Mentorship

Job Type: Part-Time

Location: Whitby

Reporting Manager: Operations Manager

Salary: $20.00

Position Summary

The Whitby DCSA Representative Mentorship role includes acting as a DCSA Representative and a Whitby Esports Lead, supporting various functions and events at the Whitby Campus.

DCSA Representative Responsibilities

• Inform students of DCSA services, including upcoming events, Support Hub, Media Hub, and Health Plan.
• Speak and communicate about DCSA, its values, mission, and services, and support our front office and event team.
• Inform the manager of any on-site issues and effectively communicate any misconduct occurring in the Esports room.
• Organize and run monthly events, including selecting prizes, organizing students into groups, and running tournaments.
• Stay informed about DCSA services and offerings.
• Support DCSA orientation activities and general events as needed.
• Support other departments as needed.

Whitby Esports Lead Responsibilities

• Be on time and ready to work when scheduled and responsible as a key holder.
• Monitor the space while on duty.
• Support Whitby Esports staff.
• Provide the Esports coordinator support on daily operations, such as after-hours support.
• Assist the Esports coordinator on short-term and long-term plans for the space by providing insight and second opinions.
• Assist in updating and creating policies and procedures that will support staff and enhance the student experience.
• Take leadership when the Esports coordinator is offsite or when the Esports coordinator is unavailable.
• Ensure all equipment is checked out and all participants are signed in.
• Process payment through POS system when applicable.
• Keep the space neat and organized.
• Assist in maintaining an updated inventory of video games and systems, equipment, and supplies.
• Notify the Esports Coordinator of any equipment, repairs, or purchases required.
• Attend regular staff meetings.
• Keep an accurate record of hours worked and submit timesheet when due.
• Planning, implementation, and review of Esports related events.
• Ability to speak and communicate about the DCSA, its values, mission, and services and supporting our front office and event team.
• Assist Esports Coordinator with updating the Discord server to improve student experience and server functionality.
• Assist Esports Coordinator in establishing partnerships with both internal and external organizations.
• Provide on-site support for equipment, including gaming consoles and other equipment with the ability to perform basic troubleshooting.
• Enforcement of space rules. Reporting any issues to the manager.
• Support scheduling of the Whitby Esports team.

Other Information

• May be required to work weekends, evenings, and at the Oshawa Campus for occasional events.
• Other duties as assigned.

Job Qualifications

• Must have graduated from a full-time Durham College program within 2 academic years.
• Knowledge of video games and gaming systems including their connectivity and capability.
• Knowledge of gaming consoles and basic troubleshooting.
• Knowledge of Virtual Reality (VR) and/or Sim Racing is considered an asset.
• Knowledgeable about the DCSA and the Esports Lounge.
• Knowledgeable about Discord and its functionality.
• Knowledge about streaming and stream setup is considered an asset.
• Effective communication skills.
• The ability to multitask.
• An outgoing personality.
• Excellent communication skills.
• The ability to work in a team and independently.
• The ability to solve problems.
• Availability to occasionally work nights and weeknights.

Learning Outcomes:

• Learn to supervise a recreational space, enforce rules, handle misconduct, and provide recommendations for improvements.
• Gain experience in planning events, organizing participants, managing event logistics, and selecting appropriate prizes.
• Conduct monthly inventory assessments, identify equipment that needs replacement, and create shopping lists for necessary items.
• Identify and address issues proactively, manage tasks without constant supervision, and make informed decisions within a recreational space.