Retail jobs in United States

Job Title

Job Description Summary

Reporting to the Facility Manager, the Facility Supervisor is an operational management position within the CORE portfolio, responsible for overseeing administrative, operational, and technical services, support, and supervision of the Maintenance department. The CORE portfolio includes a 2 million square feet mixed-use office and retail complex. The primary focus of this role is to manage the site's cleanliness and physical appearance, including programs such as housekeeping, waste management (recycling, organics, refuse removal), landscape management, parkade management, and related administrative support. The position aims to ensure the real estate portfolio is maintained safely, environmentally responsibly, and efficiently.

Job Responsibilities

1. Oversee Maintenance Management: Work closely with the Maintenance supervisor to ensure productivity and quality through KPIs measured via the CMMS system. Manage preventive maintenance and repairs for building systems, providing mentorship to maintain high standards.
2. Waste Management Oversight: Manage recycling, organics, landfill, and waste stream programs. Conduct waste audits, manage records, negotiate contracts, and ensure environmentally friendly and cost-effective waste operations.
3. Landscape Management: Oversee interior and exterior plant programs, including inspections, record keeping, contract negotiations, and seasonal plantings to ensure sustainability and efficiency.
4. Housekeeping Management: Manage housekeeping contractors, oversee contract negotiations, inspections, and compliance with safety and sustainability standards.
5. Parkade Maintenance: Ensure cleanliness through regular cleaning, power washing, litter removal, and inspections.
6. Financial Management: Prepare and monitor budgets, review invoices, and handle accruals related to housekeeping, waste, landscaping, and parkade services.
7. Contract Oversight: Manage site service contracts, including tenders, scope of work creation, and negotiations.
8. Regulatory Compliance & Industry Awareness: Stay current with industry practices, legislative changes, and technologies, ensuring all work complies with regulations and safety standards.
9. Additional Duties: Perform other duties as assigned, sometimes involving emergency response or after-hours work.

Qualifications

• Minimum five (5) years of experience in facility operations within a high-rise or mixed-use commercial building.
• FMA or equivalent property management certification.
• Comprehensive knowledge of health & safety legislation.
• Experience managing operational budgets.
• Intermediate skills in Microsoft Office, Excel, and familiarity with CMMS systems like Angus Anywhere, MRI, and VTS Activate.

Skills & Personal Traits

• Effective communication skills, both oral and written.
• Ability to develop cooperative relationships across departments.
• Self-motivated, ethical, and committed to personal growth.
• Strong organizational, leadership, and supervisory skills.
• Problem-solving ability with strategic thinking.
• Knowledge of green building standards like LEED-EB, BOMA Best, or Green Check.

Additional Information

Cushman & Wakefield is dedicated to equity and diversity. If you require accommodations during the hiring process, please contact us at canadarecruitment@cushwake.com, referencing the job title and location.