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Interim Senior Manager, Customer Advocacy (Remote)
Job summary
A technology firm is seeking a Senior Manager, Customer Advocacy to lead the advocacy team and manage key programs. This remote role involves partnering across departments and fostering customer loyalty through innovative initiatives. Candidates should have significant experience in customer advocacy, strong project management skills, and excellent communication abilities. The role offers competitive compensation in the range of CAD 131,000 to 177,000 plus benefits.
Benefits
Qualifications
- 8 years of experience in customer advocacy or related roles, ideally in B2B SaaS.
- Proven track record of building advocacy programs.
- Experience managing teams with strong coaching skills.
Responsibilities
- Oversee the advocacy team during maternity leave.
- Drive execution across advocacy programs.
- Serve as primary contact for advocacy-related matters.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.