Luxury Hospitality Sales Manager — Global Partnerships

Relais & Châteaux; Richmond; Hybrid; CAD 75,000 - 100,000; Full time

Job summary

A luxury hospitality company is seeking a Sales Manager for Sonora Resort in Richmond, BC. The ideal candidate will have 3–5 years of sales experience in luxury hospitality and will play a crucial role in driving guest satisfaction and revenue growth. Responsibilities include managing client relationships, preparing quotes, and developing new business opportunities. The position offers competitive compensation, a hybrid remote work policy, and opportunities for professional growth.

Benefits

Competitive base salary

Annual performance-based bonus

Comprehensive health benefits

Employee discounts at various properties

Employee assistance program

Qualifications

• 3–5 years of proven sales experience in luxury hospitality or travel.
• Solid understanding of the luxury travel market.
• Able to articulate ideas clearly and professionally.

Responsibilities

• Drive guest satisfaction and revenue growth.
• Provide detailed trip-planning information to guests.
• Develop and maintain strong relationships with clients.
• Monitor market trends and adjust sales strategies.

Skills

Fluent in English

Sales expertise in luxury hospitality

Customer service excellence

Organizational skills

Detail orientation

Communication skills

Relationship building

Proactive problem solving

Education

Undergraduate degree (business preferred)

Tools

MS Office Suite

Property management software (PMS)

Customer relationship management (CRM) software

Job description

A luxury hospitality company is seeking a Sales Manager for Sonora Resort in Richmond, BC. The ideal candidate will have 3–5 years of sales experience in luxury hospitality and will play a crucial role in driving guest satisfaction and revenue growth. Responsibilities include managing client relationships, preparing quotes, and developing new business opportunities. The position offers competitive compensation, a hybrid remote work policy, and opportunities for professional growth.