Remote Patient Reimbursement Specialist (Bilingual)

AmerisourceBergen; Victoria; On-site; CAD 48,000 - 75,000; Full time

Job summary

A leading healthcare solutions company in Victoria is seeking a full-time patient support specialist on a 12-month contract. The role involves coordinating patient services and educating them about program offerings. Candidates should possess exceptional customer service skills, bilingual communication abilities (English/French preferred), and experience in a customer service setting. Competitive compensation and comprehensive benefits are offered.

Benefits

Medical, dental, and vision care

Backup dependent care

Paid parental leave

Qualifications

• Experience in a customer service setting.
• Comprehension of medical information is an asset.
• Knowledge of public, private and federal reimbursement is an asset.

Responsibilities

• Key point of contact for patients.
• Gather information and educate patients on program services.
• Manage coverage to maximize prescription drug coverage.

Skills

Bilingualism (English/French)

Exceptional customer service skills

Strong analytical and organizational skills

Detail and result oriented

Strong computer skills and knowledge of Microsoft Office

Education

Post-secondary education certificate, diploma, or degree

Tools

SalesForce.com

CRM systems

Job description

A leading healthcare solutions company in Victoria is seeking a full-time patient support specialist on a 12-month contract. The role involves coordinating patient services and educating them about program offerings. Candidates should possess exceptional customer service skills, bilingual communication abilities (English/French preferred), and experience in a customer service setting. Competitive compensation and comprehensive benefits are offered.