Remote Patient Reimbursement Specialist (Bilingual)

AmerisourceBergen; Surrey; On-site; CAD 48,000 - 75,000; Full time

Job summary

A leading healthcare company is seeking a Patient Support Specialist to coordinate care for patients, educate them about program services, and manage prescription drug coverage. Candidates must have exceptional customer service skills, be bilingual in English and French, and possess strong analytical capabilities. Join us to make a significant impact on patients' lives in the Metro Vancouver Regional District.

Benefits

Comprehensive benefits package

Training and professional development opportunities

Support for working families

Qualifications

• Ability to communicate effectively in English and French.
• Experience in customer service setting required.
• Knowledge of public, private, and federal reimbursement is an asset.

Responsibilities

• Key point of contact for patients and gather information.
• Educate patients on program services including training.
• Coordinate prescription coverage and provide reimbursement support.

Skills

Bilingualism (English/French)

Exceptional customer service skills

Detail-oriented

Strong analytical skills

Strong computer skills

Education

Post-secondary education certificate or diploma

Tools

SalesForce.com

CRM system

Microsoft Office

Job description

A leading healthcare company is seeking a Patient Support Specialist to coordinate care for patients, educate them about program services, and manage prescription drug coverage. Candidates must have exceptional customer service skills, be bilingual in English and French, and possess strong analytical capabilities. Join us to make a significant impact on patients' lives in the Metro Vancouver Regional District.