Chief Services Architect - Remote Leadership

Toptal; Canada; Remote; CAD 200,000 - 300,000; Full time

Job summary

A global talent network is seeking a CEO for its Professional Services division. This remote position requires deep operational expertise, leadership in multi-service environments, and a strong ability to drive efficiencies. The ideal candidate will build frameworks for growth and collaborate closely with cross-functional teams to enhance service delivery. Applicants must excel in strategic thinking, problem-solving, and communication, with a proven track record in technology-driven organizations.

Qualifications

• 10+ years of leadership experience in managing complex service organizations.
• Proven track record of leading multi-service line operations with accountability for P&L.
• Experience at a technology or hyper-growth company preferred.

Responsibilities

• Drive the growth and operational excellence of Toptal's Professional Services.
• Build and own the vision, strategy, and execution plan for services.
• Establish scalable processes ensuring delivery excellence, efficiency, and client satisfaction.

Skills

Strategic thinking

Problem-solving

Communication skills

Operational leadership

Cross-functional collaboration

Adaptability

Education

Bachelor's degree

Master's degree in Engineering or related field

Job description

A global talent network is seeking a CEO for its Professional Services division. This remote position requires deep operational expertise, leadership in multi-service environments, and a strong ability to drive efficiencies. The ideal candidate will build frameworks for growth and collaborate closely with cross-functional teams to enhance service delivery. Applicants must excel in strategic thinking, problem-solving, and communication, with a proven track record in technology-driven organizations.