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Remote Bilingual Call Center Specialist — Customer Support
Résumé du poste
A leading business process outsourcing company is seeking Remote Call Center Representatives to join their customer support team. This role involves answering customer inquiries and resolving issues efficiently. The ideal candidates are motivated, possess strong communication skills, and thrive in a fast-paced, remote environment. This opportunity offers a competitive compensation package, including paid time off, health benefits, and incentives for performance.
Prestations
Qualifications
- 1+ year of experience in a call center or customer service role.
- Ability to manage time effectively in a remote setting.
- Reliable internet connection and a quiet home workspace.
Responsabilités
- Answer inbound calls and respond to customer inquiries.
- Resolve customer issues efficiently.
- Document all interactions accurately in the CRM.
- Meet or exceed performance metrics.
Connaissances
Formation
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.