Quality Control jobs in Canada

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As the SAP S/4HANA OTC Lead, you will serve as a client-facing delivery leader and functional expert responsible for designing and implementing Order-to-Cash solutions within large-scale SAP S/4HANA programs. You will act as a trusted advisor to clients—translating complex business requirements into scalable solutions—and lead cross-functional teams through all project phases, from design to post-go-live support.

This role requires deep both deep business process knowledge and functional expertise in SAP SD / Order-to-Cash. You will need a solid understanding of end-to-end integration with Finance, Supply Chain, and Logistics, and the ability to lead client workshops, design sessions, and technical teams to deliver business value.

• Lead the OTC workstream within SAP S/4HANA implementation projects, ensuring alignment with the overall program strategy, scope, and timeline.
• Serve as the primary client point of contact for OTC-related topics—managing expectations, facilitating workshops, and driving design decisions.
• Oversee delivery in accordance with SAP Activate / IBM Ascend or equivalent methodology, ensuring all work products, design documents, and testing deliverables meet quality standards.
• Collaborate closely with functional leads across MM, EWM, FI/CO, GTS, and Supply Chain Planning to ensure seamless end-to-end process integration.

• Design and configure SAP S/4HANA OTC processes including Sales Order Management, Pricing, Billing, Rebates, ATP/aATP, Credit Management, and Returns.
• Define functional specifications for interfaces, conversions, enhancements, and reports (RICEFW) related to OTC.
• Ensure the correct integration of OTC with external systems such as Salesforce, 3PLs, EDI, or custom order management platforms.
• Leverage best practices and preconfigured content to accelerate delivery while maintaining scalability and compliance with client requirements.

• Guide and mentor junior consultants and offshore delivery teams, ensuring consistency and quality in configuration and documentation.
• Work collaboratively with technical architects and data migration teams to validate integration touchpoints and ensure data accuracy.
• Engage with client business process owners to identify continuous improvement opportunities and drive adoption of S/4HANA capabilities.

• Maintain comprehensive documentation including process flows, configuration guides, RACI charts, and training materials.
• Contribute to project governance by reporting progress, issues, and risks to the PMO and Steering Committee.
• Support proposal development and pre-sales activities by contributing to solutioning, effort estimation, and client presentations when required.

• Minimum 8+ years of experience in SAP SD / OTC implementations, including at least two full-cycle S/4HANA implementation.
• Strong understanding of end-to-end OTC processes, including pricing, billing, credit management, and logistics integration.
• Experience with cross-functional integration (MM, EWM, FI/CO, PP) and external systems (Salesforce, 3PL, etc.).
• Excellent communication and stakeholder management skills, with the ability to translate complex requirements into actionable designs.
• SAP Certified

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