Quality Assurance jobs in Canada

Please apply on the Recollective website: https://recollective.bamboohr.com/careers/96

Who We Are

Recollective Inc. is the leading provider of online research software for conducting qualitative research studies and fostering strategic customer insight communities. Launched in 2011, Recollective is recognized in the top 10 in the 2024 GRIT50 ranking of the world’s most innovative suppliers in the market research industry. Thousands of the world’s most innovative market research agencies and enterprises choose Recollective.

As a fast growing tech company headquartered in Ottawa, Canada, we have very ambitious goals and we’re not slowing down. We like to dream big, get things done and have fun while doing it. Interested? Apply today!

• You’re an imaginative designer who balances form and function—excelling at visual design, integrating interaction design, and crafting thoughtful UX copy.
• You love untangling complex problems to create delightful, user-focused solutions and embrace every chance to learn from research, collaborate with peers, and iterate on ideas.
• You’re excited by the opportunity to shape the future of online research software, working in a fast-paced, innovative environment alongside Product Management, Design, and Engineering.
• You’re proactive, detail-oriented, and motivated by the impact your work can have on thousands of end-users around the globe.

Role Responsibilities

• Design User-Centric Experiences: Craft visually engaging and intuitive interfaces that transform complex workflows into simple, effective solutions for our customers.
• Conduct Research & Validation: Engage with real users—through interviews, testing, and feedback sessions—to ensure your designs authentically address their needs and pain points.
• Leverage Data & Insights: Combine qualitative and quantitative findings to guide design decisions, measure impact, and evolve the product in meaningful ways.
• Collaborate & Communicate: Work closely with product managers, designers, and engineers, championing design integrity from concept to release. Present ideas effectively to technical and non-technical audiences, ensuring alignment and shared vision.
• Contribute to Our Design System: Maintain and refine our evolving design system—developing and documenting reusable components and patterns for consistency and efficiency across the product.
• Focus on Details & Consistency: Own the end-to-end design process, ensuring cohesive branding, interaction patterns, and UX copy throughout each project.
• Deliver High-Quality Work: Collaborate with QA and Engineering to validate features prior to release, guaranteeing a polished user experience that matches design specifications.

Required Skills and Experience

• 3+ years of professional experience in Product or User Experience Design, with a portfolio that demonstrates strong visual design, interaction flows, and UX writing.
• A solid grasp of usability principles, interaction design best practices, and accessibility standards.
• Proven communication skills—capable of presenting and defending design decisions with clarity and empathy.
• Hands-on user research experience, applying insights to create user-centric, data-informed designs.
• Proficiency in Figma (or similar tools) for design and prototyping.
• Demonstrated UX copywriting ability, ensuring clear, concise, and consistent language.
• A passion for staying ahead of design trends, tools, and technologies—always looking for ways to push boundaries.
• Excellent attention to detail and the ability to juggle multiple projects in a dynamic, growth-oriented environment.
• A Bachelor’s or Master’s degree in Design, Human-Computer Interaction, or a related field is an asset.
• Experience designing AI-based solutions or features is a plus, showcasing your readiness to tackle emerging challenges.

Location

This position is open to all applicants located in Canada, although preference will be given to those in Ottawa and those willing to work within the Eastern Time Zone.

We offer all our employees supportive and flexible work arrangements—a mix of in-office and virtual.

Take a 3D tour of our beautiful head office in downtown Ottawa (World Exchange Plaza).

Ottawa or Remote in Canada

START DATE: 01/03/2025

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