Quality Assurance jobs in Canada

Job ID: 223139 | Posted: 02-Jun-2025 | Role type: Full-time

Location(s): Richmond - British Columbia, Canada; Vancouver - British Columbia, Canada

Global Workplace Solutions (GWS) Local is a hard services‑led, tailored facility management solution. We self‑perform hard services while partnering with best‑in‑class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high level of downstream accountability, resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best‑in‑Class services, including ESG, Security Consulting, Workplace Strategy and Workplace Experience.

As a CBRE Facilities Manager you will manage a team responsible for overseeing building operations and maintenance for a facility, campus or portfolio of medium to large sized buildings. This job is part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to clients, tenants and property managers regarding all repairs and investment plans.

• Oversee day‑to‑day FM Services, including facility operations and maintenance
• Meet with clients to discuss facility enhancements, capital expenditures, asset plans, etc.
• Anticipate short and long‑term client needs and develop options for consideration
• Apply processes, procedures and protocols to diverse client situations
• Develop monthly reports and comprehensive business plans for the facility, considering performance objectives to meet requirements
• Monitor and analyse and report on facility results relative to deliverables
• Develop and implement maintenance and operations goals/objectives consistent with Project Agreement requirements, good industry practices and applicable municipal, provincial and federal legislative requirements
• Develop appropriate systems/processes to ensure effective/efficient facility operations
• Participate in developing/implementing minor works and capital budgets; monitor expenditures, variance analysis and reporting; take corrective action as required
• Manage recruitment, mentoring, coaching and professional development of staff; supervise staff; provide work direction/assignment of duties to meet operational requirements; establish performance plans/individual goals with staff and review performance; identify training/educational requirements as needed
• Investigate work issues and/or staff performance issues and initiate appropriate disciplinary action
• Oversee the development/continuous improvement of maintenance programs; apply planning/scheduling techniques and risk‑mitigation strategies to ensure effective delivery of preventive, predictive and responsive maintenance; ensure appropriate use of the computerized maintenance management system (CMMS)
• Procure/manage work of external service providers directly or through a subordinate supervisor; negotiate/monitor contractual agreements for specialised maintenance, purchased services and renovation work as required
• Liaise with stakeholders for renovation and/or maintenance projects, and coordinate activities of staff, consultants and contractors to ensure requirements are met and facility impacts are minimised
• Oversee the development/improvement of policies, procedures and programmes in accordance with applicable codes, regulations and standards; ensure compliance by employees and external service providers; collaborate with and provide technical and logistical support to client

• 7‑10 years progressive facilities maintenance and operations management experience in a complex, mission‑critical environment; LEED certification an asset
• Additional qualifications such as a skilled trade ticket are an asset
• Knowledge of facility operations/maintenance an asset; knowledge/understanding of the Occupational Health & Safety Act, building codes/standards/regulations and building systems an asset
• Advanced level computer skills (e.g. Microsoft Office suite, ERP systems, etc.)
• Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future

CBRE is an equal opportunity employer who welcomes and encourages applications from all persons regardless of race, creed, ancestry, national or ethnic origin, colour, age, religion, sex, sexual orientation, family status, gender identity or expression, disability or any other status or condition protected by applicable federal, provincial or territorial law.

CBRE values the differences of all current and prospective employees and recognises how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 388 4346 (Canada) and +1 866 225 3099 (U.S.).

CBRE, Inc. is an Equal Opportunity and Affidavit Action Employer (Women/Minorities/Persons with Disabilities/US Veterans).