Nurse Manager jobs in Canada

Care Coordinator
Permanent Full-Time (15 to 19 hours)
Avalon Physiotherapy Limited - Kenmount Road, 81 Kenmount Road, St John, NL, Post Code: A1B 3P8

The Care Coordinator is responsible for fostering strong relationships between the clinic and its customers, including patients, staff, funders, and referral sources. This is achieved through efficient administrative support and coordinating clinic activities with friendly, enthusiastic, and professional service to all patients, team members, and external customers.

The Care Coordinator handles patient intake, data entry, answering phones, outbound calling, receiving faxes and emails, invoicing, and payments.

• Answer telephone calls, greet patients and visitors, and provide excellent customer service for questions or concerns.
• Coordinate detailed and accurate intake information during the patient's first visit and throughout treatment.
• Assist patients with completing paperwork to ensure accuracy.
• Coordinate scheduling of appointments and maintain medical records.
• Collect payment at the time of service.
• Track funding coverage to ensure approval.
• Complete data entry and billing.
• Manage courier packages and process incoming and outgoing emails, mail, and faxes.
• Provide administrative support to the Care Coordinator Manager and Clinic Director.

• High School Diploma, G.E.D., or equivalent.
• Excellent customer service and telephone etiquette skills.
• Strong organizational skills with the ability to prioritize and multitask.
• Excellent verbal and written communication skills.
• Proficient computer and data entry skills.
• Flexible and adaptable to change.
• Experience in a physiotherapy clinic is an asset.

We are committed to creating an inclusive environment where people from all backgrounds can thrive. We promote equal employment opportunities for all applicants, including Indigenous peoples, newcomers to Canada, women, and visible minorities.

Accommodations are available upon request for all candidates participating in the recruitment process. Please contact us at talent@lifemark.ca.

Visit www.lifemark.ca/careers