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TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

As part of a dedicated, professional team, you will be providing services to clients and members with respect to defined benefit pension plan administration. Your responsibilities will allow you to use your analytical skills daily and to flourish in a stimulating career.

Being part of our team means

• Working with a dynamic team
• Growing through stimulating mandates and projects
• Having career opportunities for professional development
• Working in a hybrid mode, in the office and from home or fully remote
• Enjoying a flexible schedule and a comprehensive benefits program

Your responsibilities

• Act as manager in the client accounts department
• Assist with the annual planning and organization of work related to pension plan administration
• Verify and monitor the progress of tasks and projects
• Train and coach team members
• Support the team in carrying out various special projects
• Prepare and track the budget
• Build client satisfaction by listening to their needs and responding to their requests, as well as those of members and trustees
• Suggest process improvements
• Develop new business contacts, negotiate agreements with existing clients, and help develop new markets with prospective clients

Core Qualifications

• Minimum 7 years’ relevant experience
• Bachelor’s degree in mathematics, finance, administration, actuarial science or related field
• Exceptional team spirit
• Strong analytical thinking and attention to detail
• Well-organized and resourceful
• Good communication and collaborative skills
• Ability to manage and motivate a team
• Highly developed customer service skills
• Fluent in spoken and written French; bilingualism is an asset
• Proficiency with Microsoft Excel

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A bit about us

We’re a people-focused, customer-first, purpose-driven team working together daily to innovate and do good. We improve lives through technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is committed to fostering an inclusive culture that embraces diversity. We ensure fair employment practices, and all qualified applicants will receive consideration. We provide accommodations for applicants with disabilities during the recruitment process.

In accordance with the TELUS Health Solutions Data Center Security Policy, all team members working at a Data Center or with access to technology related to client service delivery are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers, and communities are paramount. Accordingly, anyone joining TELUS Health Care Centres must be fully vaccinated against COVID-19.

Note for Quebec candidates: if knowledge of English is required, it is because the team member will interact in English with external or internal parties or use English applications/software as part of their tasks.

By applying, you agree that your information will be shared with TELUS Group of Companies’ Talent Acquisition team(s) and/or relevant leaders involved in the selection process.