Jobs in Saint John, Canada

Our mission is to help our customers and we do this by delivering media software solutions. We are challenging the way our customers work and educating them on how to do it better. With a global team of dedicated employees, Imagine Communications is leading the way in a fast-changing industry.

Why Imagine?

Imagine offers a generous Medical, Dental, Vision and Life Insurance package and HSA and 401(k) options with company matching. We like to make sure all our employees are safe when travelling so we’ve got travel insurance covered too. Employee Wellbeing is a priority for us, so all employees and their family have access to our EAP and Wellness programs, including LifeSpeak and Vitality. Volunteer in your community and we will pay for that too.

A Bit About The Role

Imagine Communications is looking for an experienced DevOps Automation Engineer to join its DevOps / Validation team in Toronto, Canada. As the successful candidate, you will work closely with the Development, Validation, DevOps, and Tier-2 Service teams, in a continuous integration and fast-paced environment.

• Please note this position is partially remote due to occasional onsite meetings, on-site validation activities, etc.
• Design, implement, and maintain pipelines to ensure efficient and reliable deployment of applications.
• Drive continuous improvement initiatives for system reliability, performance, and security.
• Manage and optimize Docker containers and Docker Swarm for efficient application deployment and scaling.
• Administer and fine-tune PostgreSQL databases, ensuring high availability and optimal performance.
• Utilize Ansible to automate configuration management, deployment, and orchestration processes.
• Work closely with cross-functional teams, including development, QA, and operations, to ensure seamless integration of DevOps processes into production.
• Implement and maintain monitoring solutions (Prometheus, Grafana) to proactively identify and address performance bottlenecks.
• Demonstrate expertise in the configuration and management of open-source tools.
• Work closely with the Development, Tier-2 Service, and / or customer representatives to troubleshoot and resolve customer escalation issues.
• Carry out various training, troubleshooting, and / or validation activities when necessary.

About You

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 8+ years software development experience with at least 5 years DevOps experience
• Proven experience as a DevOps Engineer with a focus on the specified open-source tools.
• Extensive experience in automation using Ansible for provisioning and configuration management.
• Strong experience architecting and maintaining highly scalable and available environments using containerization technologies, especially Docker / Docker Swarm.
• Solid knowledge of PostgreSQL and HA solutions such as Patroni.
• In-depth knowledge of load-balancing (HA Proxy) and authentication / authorization (Keycloak) tools.
• Experience in metric monitoring using Prometheus and Grafana.
• Expertise in software testing principles, concepts, verification, and validation techniques in an Agile environment.
• Working knowledge of build processes with experience using build / source code tools, such as Jenkins, GIT, or similar.
• Experience with Continuous Integration servers, such as Jenkins, or equivalent.
• Strong troubleshooting skills of large computer networks in either an IT or television broadcast environment
• Experience in the Broadcast industry is an asset.
• Experience on the following technologies is a bonus but not required :
• MPEG-2 and MPEG-4 video and audio compression,
• Digital Video formats including NTSC, PAL, SDI, and HD-SDI,
• Uncompressed IP video and audio data (i.e. 2022-6 and 2110).
• Superior analytical, and problem-solving skills.
• Excellent communication, and written skills.
• Highly self-motivated and excellent attention to detail.

Celebrating difference, together stronger

At Imagine Communications, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our customers, our employees, our products, and our communities. We are committed to providing an environment of mutual respect. Imagine Communications is proud to be an equal opportunity workplace and is an affirmative action employer.

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